PATIENT CARE EXECUTIVE

1 week ago


Singapore ASPENHEALTH PTE. LTD. Full time

Job Description Provides coordinated care to Patients and Clinic Assistants / Managers by developing, monitoring and evaluating interdisciplinary care Schedule appointments and maintain a patient care database by entering new information as it becomes available; verifying findings and reports and backing up data To handle day to day operational issues and to ensure that they are resolved in a proper and timely manner To provide effective and efficient full admin support to the team Maintains quality service by establishing and enforcing organisation standards, including but not limited to managing and resolving patient feedback from various platforms Maintains clear channel of communication with CA/CMs across all clinics via GChat/clinic chats Handles appointment bookings and answers queries Arranges appointments and addresses queries relating to various national health initiatives Coordinates and follows up with corporate medical services requests To carry out any other duties and responsibilities as may be assigned Job requirements Criteria / Requirement: Able to commit in working on weekends and/or Public Holidays Bilingual Computer-Literate Diploma / Degree Preferred, Fresh Graduate are welcome to apply Relevant healthcare-related qualifications and/or customer service experiences will be an advantage Who will be suitable in this role?Proactive in learning and comfortable to get hands-on Diligent and someone who has high integrity Able to multitask with due diligence, speed and accuracy Ability to manage work pressures under fast-paced environments Reliable and dependable nature Work Environment & Benefits?On-job training is provided Transport welfare is provided Career Progression based upon individual competency and performance Attractive OT pay for staff willing to work over and beyond their usual duties #J-18808-Ljbffr



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