PATIENT CARE EXECUTIVE

1 week ago

Singapore ASPENHEALTH PTE. LTD. Full time
Job Description:
  • Provides coordinated care to Patients and Clinic Assistants / Managers by developing, monitoring and evaluating interdisciplinary care
  • Schedule appointments and maintain a patient care database by entering new information as it becomes available; verifying findings and reports and backing up data
  • To handle day to day operational issues and to ensure that they are resolved in a proper and timely manner
  • To provide effective and efficient full admin support to the team
  • Maintains quality service by establishing and enforcing organisation standards, including but not limited to managing and resolving patient feedback from various platforms
  • Maintains clear channel of communication with CA/CMs across all clinics via GChat/clinic chats
  • Handles appointment bookings and answers queries
  • Arranges appointments and addresses queries relating to various national health initiatives
  • Coordinates and follows up with corporate medical services requests
  • To carry out any other duties and responsibilities as may be assigned

Job requirements:
Criteria / Requirement:
  • Able to commit in working on weekends and/or Public Holidays
  • Bilingual
  • Computer-Literate
  • Diploma / Degree Preferred, Fresh Graduate are welcome to apply
  • Relevant healthcare-related qualifications and/or customer service experiences will be an advantage

Who will be suitable in this role?:
  • Proactive in learning and comfortable to get hands-on
  • Diligent and someone who has high integrity
  • Able to multitask with due diligence, speed and accuracy
  • Ability to manage work pressures under fast-paced environments
  • Reliable and dependable nature

Work Environment & Benefits?:
  • On-job training is provided
  • Transport welfare is provided
  • Career Progression based upon individual competency and performance
  • Attractive OT pay for staff willing to work over and beyond their usual duties

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