Hotel Front Office Executive

4 days ago


Singapore Private Advertiser Full time

Overview The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department. Responsibilities Supervise Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of Front Desk. Provide excellent guest services to all guests making their inquiries at the Front Office counters. Escort VIP guests to their rooms and show them the amenities within the rooms. Ensure that the availability of rooms are closely monitored to make the needs of the operations. Assists all guests in their check in and check out registration and make them feel comfortable at all times. Provide customer service guidance and training to all newly joined Front Desk Officer during their initial working period. Provide concierge services to the guests during their stay with the Hotel. Qualifications Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions. Possess at least 2 years of experience in the same capacity in the Hotel industry. Excellent customer service skills in handling large group check in and check out services. Other Information Annual Wage Supplement (13th month bonus - AWS)Outpatient medical benefits Dental benefits Other benefits #J-18808-Ljbffr



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