Sales Manager, Laguna Bintan

1 day ago

Singapore Banyan Group Full time

Banyan Tree Group is one of the world's leading independent, multi-branded hospitality groups. The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences is centered on five award-winning brands (Banyan Tree, Angsana, Cassia, Dhawa and Laguna) that offer exceptional design-led experiences for global travellers of today and tomorrow. Founded in 1994 on the core concept of sustainability, Banyan Tree Holdings seeks to create long-term value for all stakeholders and destinations across its network of properties, products and brands, through a purpose-driven mission.
With over 15,000 associates across 24 countries, the Group's Banyan Tree Management Academy was established in 2008 to support its goals through advancing people development, management excellence, and learning with integrity and meaning.
Banyan Tree Holdings has received more than 2,900 industry awards and accolades since inception. It has also received recognition for its commitment to environmental protection and community development through its non-profit arm, Banyan Tree Global Foundation, which aligns the Group's efforts to the UN Sustainable Development Goals.
Key Responsibilities
Grows an active database of accounts with comprehensive profiles in coordination with the hotels, sales force, and the BTHR Customer Relationship Management (CRM) team
Develops working relationships with Regional Sales Offices and General Sales Agencies to solicit business opportunities.
Ensures seamless conferences and events from acquisition to delivery through the sales force and events teams
Conducts familiarization trips and site-inspections proficiently.
Attends tradeshows in related markets and overseas sales trips.
Directs the coordination of ongoing research of the travel industry local, regional, and international markets to detect market trends and uncertainties, and related information for development of new marketing strategies.
Understands the dynamics of competing hotels, assigned or otherwise, to optimize positive and reverse negative impacts on our business strategies.
Understands the total revenue impact of accounts on the hotels for better negotiation and yielding opportunities, and reviews business activities and its results to ensure goals are on pace.
Reviews selling, convention, and city event calendars to keep abreast of all demand generators. Ensuring that each property under the purview of the incumbent utilizes all necessary demand information when planning strategies.
Understands the pace of business and implements actions to capitalize on or reverse positive or negative situations respectively.
Requirements
Bachelor's degree in Business, Hospitality Management, or related field (preferred).
Minimum 3–5 years' experience in sales within a
luxury hotel
or high-end hospitality environment, preferably with cluster or multi-property responsibility.
Strong network of contacts in the luxury travel, corporate, and MICE markets.
Proven track record of achieving or exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Ability to manage multiple properties, prioritize tasks, and work independently.
Proficiency in sales systems, CRM tools, and Microsoft Office Suite.
Willingness to travel for business purposes domestically and internationally.
Professional appearance and demeanor, with a customer-focused approach.
We regret that only shortlisted candidates will be notified.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service
Industry
Hospitality
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