Assistant manager, guest experience host

3 weeks ago


Singapore Resorts World At Sentosa Pte Ltd Full time

Responsibilities:
Provide membership services for Resorts World Sentosa's loyalty programme members including attending to general enquiries, creating new members accounts, keeping members updated of membership benefits and privileges.
Work in partnership with the planning and sales team to promote membership programmes and benefits, as well as campaigns, promotions and events to attract and retain members.
Serve as a one stop in-house host to identify and engage high value customers to develop key account relations and provide personalized services including restaurant and transport reservations and organizing leisure activities.
Conduct surveys and analysis to collect guest feedback and compile observations to improve guest experience, contribute to the planning of members' only promotions and events, to encourage repeat visitations to Resorts World Sentosa.
Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards.
Requirements:
Degree or Diploma in business, marketing or hospitality.
Good communication skills. Preferably with relevant business development, sales, customer service or loyalty programme marketing from the hospitality or service industry.
Candidate is expected to handle English and Mandarin speaking guests
Proficient in Microsoft Office applications such as Windows, Excel, Word and Power Point.#J-18808-Ljbffr



  • Singapore GRAND HYATT SINGAPORE Full time

    Roles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division, including...


  • Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full time

    Job OverviewWe are seeking a skilled and enthusiastic individual to join our team as an Airport Guest Experience Host at Plaza Premium Lounge Singapore PTE. LTD. in Singapore Changi Airport.


  • Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Provide membership services for Resorts World Sentosa's loyalty programme members including attending to general enquiries, creating new members accounts, keeping members updated of membership benefits and privileges. Work in partnership with the planning and sales team to promote membership programmes and...

  • VIP Experience Host

    4 days ago


    Singapore MARINA BAY SANDS PTE. LTD. Full time

    Job Title: VIP Experience HostWe are seeking a highly skilled and experienced VIP Experience Host to join our team at Marina Bay Sands PTE. LTD.About the Role:The successful candidate will be responsible for providing exceptional service to our esteemed guests, ensuring their every need is met with discretion and finesse. This role requires strong...


  • Singapore GRAND HYATT SINGAPORE Full time

    Company Overview:The Grand Hyatt Singapore is committed to delivering exceptional guest experiences, and as a Host - Guest Experience, you will play a vital role in ensuring our high standards are met.About the Role:We are seeking a skilled and experienced Host - Guest Experience to join our Rooms Division team. This role involves providing outstanding...


  • Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    At Resorts World at Sentosa PTE. LTD., we are seeking a highly skilled and experienced Resort Guest Experience Host to join our team.Job OverviewThe Resort Guest Experience Host will be responsible for delivering exceptional guest service and ensuring that all guests have a memorable experience at our resort.Key Responsibilities:Deliver excellent service and...


  • Singapore BUJA PTE. LTD. Full time

    We are seeking a highly skilled and dedicated individual to join our team as a Dining Experience Host at BUJA PTE. LTD.About UsBuja is a high-end Korean cuisine restaurant located within an automotive manufacturing facility in Jurong, Singapore. Our chef has extensive experience working with Michelin-starred restaurants in San Francisco and brings a unique...

  • Assistant manager

    3 weeks ago


    Singapore This Is An IT Support Group Full time

    You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experience is responsible to assist the Guest Experience Manager in managing the daily operations of the Guest Experience team, including the Concierge and Belldesk...


  • Singapore HABYT CENTRAL PTE. LTD. Full time

    HABYT CENTRAL PTE. LTD.Salary$45,000 - $60,000 per annum based on experience and qualificationsAbout the JobWe are seeking a Customer Experience Host to join our dynamic team at Owen House Cluster in Singapore. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an...


  • Singapore RAFFLES SENTOSA SINGAPORE Full time

    Roles & ResponsibilitiesJOB SUMMARYReporting to the Guest Experience Manager, the Assistant Guest Experience Manager will assist in collaborating closely with the butler team and assist in leading and supervising the guest experience team in delivering a seamless and delightful stay experience for our guests.What you will be DOING:• Collaborate closely...

  • Bellman Host

    2 days ago


    Singapore THE FULLERTON HOTEL Full time

    Job Summary:The Bellman Host will be responsible for providing exceptional service to guests upon arrival and departure, ensuring a seamless and memorable experience.About The Role:As a Bellman Host, you will be the first point of contact for guests, greeting them warmly and assisting with luggage handling.You will also be responsible for rooming guests in a...

  • MC Host

    2 days ago


    Singapore DMAX HOLDINGS PTE. LTD. Full time

    Job Title: MC HostWe are seeking a highly skilled and experienced MC Host to join our team at DMAX HOLDINGS PTE. LTD.About the Role:The successful candidate will be responsible for hosting various events, including live shows, product launches, and corporate functions.Key Responsibilities:Script Familiarisation: The MC Host will need to understand the...


  • Singapore Marina Bay Sands Full time

    Marina Bay Sands is committed to delivering exceptional guest experiences.We are currently seeking a highly skilled Executive Host Coordinator to join our team. As an Executive Host Coordinator, you will play a key role in ensuring the smooth execution of Paiza programs and services for our esteemed guests.About the RoleThis is a unique opportunity to work...


  • Singapore LUCHA LOCO PTE. LTD. Full time

    Company OverviewLucha Loco PTE. LTD., a renowned operator of Mexican restaurants in Singapore, offers an exciting work environment that mirrors the fun and festive atmosphere of its venues. The company strives to provide opportunities for career growth and development, fostering a culture of inclusivity and teamwork.Job SummaryWe are seeking a charismatic...


  • Singapore GRAND HYATT SINGAPORE Full time

    Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...


  • Singapore Hyatt Hotels Corporation Full time

    Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...


  • Singapore This Is An IT Support Group Full time

    Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...


  • Singapore Hyatt Corporation Full time

    Guest Experience ManagerAt Grand Hyatt Singapore, we are seeking a skilled Guest Experience Manager to oversee the daily operations of our Guest Experience team, including the Concierge and Belldesk team. This role requires a strong leader who can ensure efficiency and adherence to brand standards, while also building up and managing a new operational team...


  • Singapore Standard International Management, LLC. Full time

    Job Responsibilities: Primary liaison between guests and The Standard, Singapore. Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera system. Communicate with Reservations and Housekeeping team regarding arriving, in-house, or departed guests that might be of...


  • Singapore Yellow Ribbon Full time

    Responsibilities Create memorable experience for guest during special occasions Ability to create and articulate the menu to the guest Host and engage the guest while serving food and beverage Ensure guest’s food and beverage are served promptly in accordance to their orders Provide suggestion to guest for wine pairing and decanting of the wine Process...