Inside Sales Manager, APAC

Inside Sales Manager, APAC page is loaded## Inside Sales Manager, APACremote type:
On-sitelocations:
SGP - Singapore, Shenton Waytime type:
Full timeposted on:
Posted Todayjob requisition id:
R As the **Inside Sales Manager, APAC**, you will build and lead a high-performing Inside Sales team responsible for generating qualified pipeline through both **inbound lead qualification** and structured **outbound outreach** based on our **Ideal Customer Profile (ICP)**. You will play a key role in scaling our top-of-funnel motion in **APAC and the Middle East**, optimizing the handoff to sales reps, and contributing to predictable revenue growth.This is a full-time permanent position, based in Shenton Way, Singapore (hybrid working, working from home 3 days per week). #LI-Hybrid**ABOUT THE ROLE*** Lead, coach, and grow the Inside Sales team to consistently achieve and exceed qualified pipeline targets and KPIs.* Work with the global COE and localize best practise inbound qualification workflows and outbound prospecting strategies aligned to ICP and campaign objectives.* Collaborate closely with Marketing to optimize inbound lead flow, MQL handling, and campaign alignment.* Partner with Sales to ensure a smooth and effective lead handoff process, with clear qualification criteria and feedback loops.* Own and continuously refine outreach cadences, messaging, objection handling, and tool usage.* Monitor team performance and pipeline contribution using key metrics (e.g., SALs, SQLs, conversion rates, response rates).* Manage the team’s day-to-day operations, including performance tracking, CRM hygiene, and pipeline forecasting.* Provide coaching and training to Inside Sales reps to strengthen discovery, product knowledge, and consultative selling skills.* Report regularly to senior leadership on team performance, pipeline trends, and areas for improvement.**ABOUT YOU*** Proven experience managing or scaling an Inside Sales or Sales Development team in a **B2B SaaS** environment in APAC and ideally Middle East.* Deep understanding of inbound lead qualification, outbound pipeline generation, and the B2B buying journey.* Skilled in using CRM and sales engagement tools (e.g., Clari, Salesforce, LeadIQ, Clay, Outreach, 6Sense, etc.).* Demonstrated ability to coach junior sales talent and build high-performing teams.* Strong analytical mindset with the ability to track, interpret, and act on performance data.* Excellent communication, collaboration, and stakeholder management skills.**WHAT WE OFFER*** Competitive compensation package* Medical insurance for you and your family* Learning and development programs* Flexible working hours & Work-from-Anywhere options* Paid leave and volunteer leave* Wellness programsWolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.More at .*Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.**Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on , , and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.
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