Hospital Liaison Specialist

3 days ago

Singapore beBeeLiaison Full time

Job Overview

The Hospital Liaison Specialist plays a vital role in ensuring seamless communication and coordination between patients, doctors, and hospital teams.

About the Role

  • Attend to enquiries from private patients, internal departments, and external stakeholders with professionalism and empathy.
  • Coordinate appointment bookings and admission requests, aligning patient preferences with clinical and operational requirements.
  • Serve as the main liaison for patients, doctors, and hospital teams, ensuring clear communication and coordination.
  • Assist in direct admissions and medical air evacuations where necessary.
  • Chaperone VIP/VVIP patients to provide a seamless and good hospital experience.
  • Apply active listening and probing to understand patient needs.
  • Respond professionally to queries with appropriate tone, clarity, and empathy.
  • Handle complaints and challenging interactions with tact, applying service recovery where required.
  • Maintain accurate and timely updates of patient information in the system.
  • Support the collation of reports, statistics, and operational data.
  • Ensure compliance with hospital policies regarding data management, document filing, and disposal.
  • Identify service gaps and escalate issues with recommendations for improvement.
  • Propose and support initiatives to enhance productivity and care quality (e.g., faster, better, cheaper, safer).
  • Promote teamwork and a collaborative work environment within the hospital.

Required Skills and Qualifications

  • Diploma in any discipline.
  • Experience in healthcare or service-related industries, especially in frontline or customer-facing roles.
  • Excellent communication, interpersonal, and coordination skills.

  • Hospitality Liaison Specialist

    7 days ago

    Singapore beBeeRelationships Part time $24,000 - $31,000

    Job OverviewWe are seeking a skilled Hospitality Liaison Specialist to join our team on a long-term basis.Main Responsibilities:Deliver outstanding customer service and build strong relationships with guestsCommunicate effectively with guests, colleagues, and managementProvide assistance and support to ensure a seamless guest experienceCollaborate with the...

  • Hospitality Liaison Specialist

    2 days ago

    Singapore beBeeRelationships Full time

    Job Overview We are seeking a skilled Hospitality Liaison Specialist to join our team on a long-term basis. Main Responsibilities: Deliver outstanding customer service and build strong relationships with guests Communicate effectively with guests, colleagues, and management Provide assistance and support to ensure a seamless guest experience ...

  • Hospital Liaison Specialist

    5 days ago

    Singapore beBeeLiaison Full time $50,000 - $70,000

    Job OverviewThe Hospital Liaison Specialist plays a vital role in ensuring seamless communication and coordination between patients, doctors, and hospital teams.About the RoleAttend to enquiries from private patients, internal departments, and external stakeholders with professionalism and empathy.Coordinate appointment bookings and admission requests,...

  • Healthcare Liaison Specialist

    2 weeks ago

    Singapore beBeePatient Liaison Full time $40,000 - $60,000

    Patient Liaison OfficerAs a liaison officer, you will play a vital role in ensuring that patients receive high-quality care and service. Your primary responsibility will be to act as an intermediary between patients and healthcare providers, facilitating seamless communication and coordination.Key Responsibilities:Update patient information accurately and in...

  • Customer Service Liaison for Healthcare

    2 weeks ago

    Singapore beBeePatient Liaison Full time

    Job TitleA Patient Liaison Officer with excellent customer service skills is required to support our patient care team.Job DescriptionUpdate patient information accurately and in a timely manner.Maintain documents and data according to hospital policies.Support patients, external and internal stakeholders with their queries.Coordinate appointments to meet...

  • Hospital Liaison Coordinator

    2 weeks ago

    Singapore beBeeCommunication Full time $40,000 - $80,000

    Patient Liaison OfficerSummary:Key liaison between patients, doctors, and hospital teams is a fundamental requirement of this role.An excellent communicator with strong interpersonal skills is crucial for success in this position.Responsibilities:Main ResponsibilitiesThe primary responsibility of the patient liaison officer is to attend to patient enquiries...

  • Hospital Liaison Coordinator

    6 days ago

    Singapore beBeeCommunication Full time

    Patient Liaison Officer Summary: Key liaison between patients, doctors, and hospital teams is a fundamental requirement of this role. An excellent communicator with strong interpersonal skills is crucial for success in this position. Responsibilities: Main Responsibilities The primary responsibility of the patient liaison officer is to attend...

  • Liaison Coordinator

    3 days ago

    Singapore beBeeliaisonspecialist Full time $4,500 - $7,500

    Hospital Liaison Specialist">This is an exciting opportunity for a skilled and experienced individual to join our team as a Hospital Liaison Specialist. The successful candidate will play a vital role in ensuring seamless communication and coordination between patients, doctors, and hospital teams.]The ideal candidate will have a diploma in any discipline...

  • Customer Service Liaison

    6 days ago

    Singapore beBeeClient Liaison Full time $60,000 - $120,000

    We are looking for a Customer Service Specialist to join our team. As the first point of contact for clients, you will play a crucial role in ensuring that their needs are met and exceeded.",

  • Luxury Hospitality Liaison

    2 weeks ago

    Singapore beBeeButler Full time $60,000 - $80,000

    We are seeking a highly skilled and service-oriented Corporate Guest Butler to provide exceptional hospitality services to visiting executives, partners, and VIP guests.Main ResponsibilitiesDeliver personalized butler services ensuring comfort and needs of corporate guests are well attended toOversee dining and beverage service, guest reception, and event...