Senior/Guest Service Assistant

1 week ago

Singapore SERENE LAND PTE LTD Full time
Roles & Responsibilities

Responsibilities:

  • Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements:

  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.

Tell employers what skills you have
Front Office
Quality Assurance
Interpersonal Skills
Basic training
Good Communication Skills
Opera
Handle guest complaints
Cashiering
Team Player
Customer Service
positive attitude
Hospitality

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