Employee Experience Senior Specialist

5 days ago

Singapore Informa Full time

Company Description At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 14,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands‐on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Job Description This role is based in our Bugis Junction Tower office. Key responsibilities The HR SSO Senior Specialist (Onboarding) is expected to assume the following key responsibilities plus any other reasonable duties as required: Management of the Onboarding Platforms & all templated Communications to ensure all are maintained and accurately updated with any changes throughout the year Act as subject matter expert for the WelcomeIn and Activate Programmes Will work with and support Team Leader to escape and deliver any training requirements. Build and maintain strategic relationships with project teams, in‐country HR teams, and the Informa Communication team, facilitating effective collaboration to deliver manager guidance, identify current onboarding processes, and ensure local requirements are met. Proficiency in data collection and analytical techniques to consolidate insights that inform stakeholder communications, enhance feedback processes, and drive evidence‐based decision making across the organization. First line response for escalated queries and complex onboarding matters Provide first point of contact for hiring managers and new colleagues resolving queries professionally and promptly Working with the Global operations teams to establish a smooth transition of all starters post offer and moving into the onboarding stages Management and updating of the new colleague tracker on a day‐to‐day basis Initiate new starter onboarding process, preparation and issuing of all documentation, welcome meetings and reminders starting at pre‐boarding through to one year after joining Organise key onboarding events throughout the programme, ensuring the colleague is informed and attending, whilst maintaining the tracking schedule Management of key systems & relationships with

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