Service Delivery Leader, APAC

2 days ago

Singapore HMH Full time

About Us HMH is a leading provider of drilling solutions, offering a wide range of products and services designed to be the safest and most efficient in the industry. Our expertise spans land and offshore operations, and we are expanding into subsea mining, geothermal, onshore and offshore construction, and offshore wind industries. With offices in 16 countries across five continents, HMH maintains a strong global presence. We are at the forefront of developing automation and digital solutions to support our drilling customers in improving efficiency and reducing environmental impact. Our team of engineers is committed to exploring new opportunities in various industries, embracing challenges that foster innovation and growth. Join Our Team At HMH, we value our employees and offer exciting opportunities for professional growth. We provide competitive pay and benefits in a casual, inclusive work environment built on respect and teamwork. Our global team supports each other's success and strives to create a positive workplace culture. Position Summary The manager oversees one or more homogeneous teams, aligning department plans and priorities to meet short-term service and operational goals. Job Responsibilities Manage overall service fulfillment in APAC, including spare parts and field services delivery. Achieve service revenue and margin KPIs. Enhance field service team proficiency across HMH product lines. Improve field support capabilities on rigs. Create innovative commercial solutions and identify new income sources. Maintain high field service utilization. Ensure timely submission of inspection reports and invoices. Maintain readiness and availability of field engineers in the region. Ensure safe and efficient warehouse operations, maintaining the 48-hour delivery commitment for spare parts. Required Qualifications Education: Bachelor's degree or equivalent experience with at least 12 years relevant experience. Experience: Minimum 7 years at a professional level, including 2 years in management, with knowledge of drilling equipment functions, disassembly, inspection, assembly, and testing. Skills and Abilities: Strong leadership, strategic planning, troubleshooting, and communication skills in a fast-paced environment. Additional Information Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industry: Oil and Gas Note: The job posting appears active; no indications of expiration are present. #J-18808-Ljbffr

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