Customer Insights Lead

Key Responsibilities Lead Customer Insights, NPS and Market Research Strategy Establish Best Practices Customer Advocacy Actionable Insights Cross-Functional Collaboration Qualifications Education and Experience Bachelor's or Master's degree in Business, Data Analytics, Computer Science, Psychology, Design, or a related field. Minimum of 7 years'...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Hi! Hyphen Insurance is modernizing how insurance is bought in Asia by putting customers at the center of everything we do. Using innovative technology and a data-driven approach, we strive to provide consumers with the best policies, best value, and best customer service in the industry. And as if that isn't enough, it's really just the beginning at Hyphen...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

**Qualifications** **Education & Experience** - Bachelor’s or Master’s in Business, Data Analytics, Computer Science, Psychology, Design, or related field - 7+ years in customer experience, insights, or analytics roles; 3+ years in leadership - Expertise in NPS/VOC programs, custom research design, and quantitative methods - Proficient in data analysis...

QualificationsEducation & ExperienceBachelor's or Master's in Business, Data Analytics, Computer Science, Psychology, Design, or related field7+ years in customer experience, insights, or analytics roles; 3+ years in leadershipExpertise in NPS/VOC programs, custom research design, and quantitative methodsProficient in data analysis (e.g., SQL), visualization...

**Job scope The role entails three key fundamental areas: **Client Management** - Understand clients’ challenges or needs, and through a consultative process, recommend solutions that address them. - Engage clients with empathy and be their trusted advisor/counsel. **Solutions management** - In a gist, this is about delivering quality data,...

$15K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: South **Responsibilities**: - Set strategic direction for the Insights team to meet company’s analytical requirements - Lead development of integrated 360 view of our audiences across mainstream and digital platforms - to deliver robust insights for commercial...

If you're a** people manager** and data professional **who is passionate about **growing and empowering a team** of analysts to enhance** data-driven decision-making **across the business, then this is the role for you!** ExpressVPN is building a world-class culture that leverages data to provide accurate and timely insights, empowering employees to make...