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Customer Relation Executive

1 week ago

Singapore HiArt Pte Ltd Full time

Job Description
· Attend to walk-in customers
· Respond to customers’ enquiries, messages and email promptly and professionally
· Manage collection of course fees and handle day-end closing
· Handle students’ enrolment, refund and discontinuation matters
· Schedule classes for teachers
· Handle complaints and provide appropriate solutions to customers
· Follow up with customers to resolve issues and concerns
· Maintain outlet stationery and pantry supplies
· Support daily centre operations
· Other admin duties as assigned by the supervisor
Qualification & Experience
· Strong interpersonal skills
· Excellent people management and teamwork
· Customer service oriented & able to work on weekends
Summary of role requirements:
Looking for candidates available to work:
Tuesday: Afternoon, Evening
Wednesday: Afternoon, Evening
Thursday: Afternoon, Evening
Friday: Afternoon, Evening
Saturday: Afternoon, Morning
Sunday: Afternoon, Morning
1 year of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 25 June 2024
Expected salary: $2,600 - $2,800 per month
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