Customer Relation Executive

4 weeks ago


Singapore WESMECH ENGINEERING PTE LTD Full time
Roles & Responsibilities
  • Serve as the primary point of contact for internal and external stakeholders, responding to inquiries and requests in a timely manner.
  • Provide assistance to users in navigating system applications and offer Level 1 technical support via phone or email.
  • Escalate complex technical issues to the appropriate IT personnel and ensure timely resolution.
  • Maintain accurate records of user issues and resolutions, generating reports as needed.
  • Review and streamline administrative and helpdesk processes to improve overall efficiency.
  • Perform data entry into the SFEMS system.
  • Assist the Facilities Manager in compiling reports and ensure prompt submission from respective strategic partners.
  • ITC or a Diploma in Business Administration, Information Technology, or a related field.
  • Proven experience in administrative and helpdesk roles, ideally within a technology-driven environment.
  • Proficiency in Microsoft Office applications and familiarity with IT systems.
  • Strong written and verbal communication skills.
  • Ability to work independently and collaboratively as part of a team, with a proactive approach to problem-solving.
  • Customer service experience and shift work are required.
Tell employers what skills you have

CRM
Microsoft Office
Analytical Skills
Business Continuity
Ability To Work Independently
Administration
Information Technology
Reliability
Data Entry
Customer Service
Real Estate
Customer Service Experience
Technical Support

  • Singapore ELITEZ PTE. LTD. Full time

    Roles & Responsibilities Job Title: Customer Relations Executive Location: Punggol Contract Duration: 2 years Salary Range: Up to $3,000 Work Schedule: Able to commit to shift work (AM/PM shift)Job Responsibilities: Serve as the primary point of contact for internal and external stakeholders, responding to inquiries and requests in a timely manner....


  • Singapore MAXWELL CHAMBERS PTE. LTD. Full time

    Roles & ResponsibilitiesJob responsibilitiesManage, organise and coordinate hearings and corporate events (including but not limited to physical, virtual or hybrid cases and events), ensuring all front-line duties, readiness of facilities and technology for each event/hearing are handled efficiently and according to client requirements. Ensure exceptional...


  • Singapore CHIU TENG CONSTRUCTION CO. PTE. LTD. Full time

    Roles & ResponsibilitiesHandle enquiries and public feedback pertaining to the project site activities & environment Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively Ensuring good report and maintaining positive relations with the residents to work closely with the relevant...


  • Singapore Q Framing Pte Ltd Full time

    Picture Framing Consultant - Unleash Your Creative Eye!Join our team at Q Framing Pte Ltd, a leading provider of museum quality custom picture framing services!Are you passionate about art, design, and helping people bring their cherished memories and artwork to life? Do you have an eye for detail and a knack for creating visually stunning presentations? If...


  • Singapore DIXMONDSG Full time

    Roles & ResponsibilitiesCustomer Relations Officer (CRO) Location: Ubi, Near Tai Seng MrtEmployment Type: Full-TimeAbout Dixmondsg:Dixmondsg is a fast-growing Singapore homegrown hair care brand dedicated to empowering individuals with confidence through high-quality hair and scalp care solutions. As we expand, we are looking for a passionate Customer...


  • Singapore ARTEMIS EXECUTIVE SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionHandle verbal & written feedback from stakeholders, the public, and authorities in form of emails, letters, and face-to-face meet up Keep records and follow up on feedback until the closure of the case Liaise with various Statutory Boards, Government Departments (i.e. LTA, HDB, PUB, SLA, Town Councils, MOM, etc.), and...


  • Singapore HiArt Pte Ltd Full time

    Job Description · Attend to walk-in customers · Respond to customers’ enquiries, messages and email promptly and professionally · Manage collection of course fees and handle day-end closing · Handle students’ enrolment, refund and discontinuation matters · Schedule classes for teachers · Handle complaints and provide appropriate solutions to...


  • Singapore CHIU TENG CONSTRUCTION CO. PTE. LTD. Full time

    Roles & Responsibilities Handle enquiries and public feedback pertaining to the project site activities & environment Possess the skill, knowledge and ability to manage public relation issues and general project queries with the resident effectively Ensuring good report and maintaining positive relations with the residents to work closely with the...

  • Customer Relations

    5 hours ago


    Singapore STAR RECRUITER Full time

    Roles & ResponsibilitiesAbout UsAt Euphoria Organization, we're all about creating connections and building relationships. We partner with some of the biggest brands in industries like telecommunications, NGOs, and lifestyle services, bringing their messages directly to the people who need them most. We're a fast-paced, fun-loving team, and we believe in...


  • Singapore AHEC (GROUP) PTE. LTD. Full time

    Job Description & Requirements Deliver educational insights to help students achieve their academic goals through Aspire Hub Education's methodology Recruit new students via walk-in, telephone, online enquiries or any other marketing activities planned Promptly follow up with all prospective students and parents Build strong rapport with existing...


  • Singapore ASE EDUCATION GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesAssisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. To develop, manage...


  • Singapore NANJING DADI CONSTRUCTION (GROUP) CO., LTD. Singapore Branch Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesLiaise with sub-contractors, HDB, Town Council, consultant and residents. Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them. Roster Management: Assign Site Supervisor to attend joint inspection. Prepare Weekly and Monthly Reports Provide...


  • Singapore CHINA CONSTRUCTION REALTY CO. PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Planning and coordinating Public Relation programme for the project Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities ...


  • Singapore SINGRASS PTE. LTD. Full time

    Roles & ResponsibilitiesCompany DescriptionSingrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food...


  • Singapore KIAN HIAP CONSTRUCTION PTE LTD Full time

    Roles & ResponsibilitiesDuties and ResponsibilitiesShowing, explaining and demonstrating to residents the locations and purposes of the Enhancement for Active Seniors (EASE) retrofits provisions Address and resolve complaints or feedback promptly, implementing necessary corrective actions. Dealing with requests and handling complaints of the residents with...


  • Singapore KIAN HIAP CONSTRUCTION PTE LTD Full time

    Roles & ResponsibilitiesDuties and ResponsibilitiesShowing, explaining and demonstrating to residents the locations and purposes of the Enhancement for Active Seniors (EASE) retrofits provisions Address and resolve complaints or feedback promptly, implementing necessary corrective actions. Dealing with requests and handling complaints of the residents with...


  • Singapore CHINA CONSTRUCTION (SOUTH PACIFIC) DEVELOPMENT CO. PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:Planning and coordinating PR programme for the project Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities Provide...


  • Singapore NIFA PTE. LTD. Full time

    Roles & ResponsibilitiesLooking for a role where you can build relationships and with high compensation scheme? We're hiring Customer Relations Consultants to join our friendly and energetic team No prior experience? No problem We provide full training to help you get started.What You'll Be Doing:Answer customer inquiries via calls and emails with a friendly...


  • Singapore CALMING SERENITY PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionAs the Customer Relations Officer at Calming Sense Spa, you are the first point of contact for our clients. Your role involves managing the front desk, handling appointments, processing inquiries, and ensuring that guests feel welcomed and well cared for from the moment they arrive.ResponsibilitiesGreet and welcome...


  • Singapore SCT CONTRACTS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & Requirements1. Address inquiries and public feedback related to project site activities and theenvironments.2. Foster positive relationships with residents to work closely with the relevantparties.3. Conduct regular on-site visits to residents’units for activities such ascondition surveys, handing over units with...