This is an IT support group | Project Director

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Title:
Project Director
Business Unit:
Project and Development Services
Reporting to:
Sector Lead
Key Stakeholders:
Management team - consisting of the General Manager, Business Line Directors, Business Development Manager, Clients, and Industry network
Direct Reports:
Senior Project Managers
Project Managers
Assistant Project Managers
Project Coordinators
Duties & Responsibilities:
As a Project Director (PD), you will be expected to take a lead role in securing new and retaining local and regional work with existing and new investor and landlord clients. You will develop new and strategic business opportunities through a strong local network of contacts internally and externally, leveraging business relationships such as Commercial, Retail, and Industrial Investor sectors. When delivering complex projects, you will accept total responsibility for the effective management of all phases of a project (or projects) from initial establishment to handover and project closure. The PD role requires coordinating thought and leadership skills to encourage maximum contributions of all participants in the specific project and focus these to maximize outcomes for all stakeholders. As a Project Director, you have a responsibility to contribute to the development of less experienced colleagues through mentoring and coaching in all aspects of project management.
Performance Objectives:
Within each project, establish and implement an effective organization structure for reporting, communication, and working procedures.
Lead the project team to assemble and effectively lead consultants, contractors, and suppliers to achieve the best possible performance from all members of the project team.
Take a proactive role in delivering successful projects.
Represent the client’s best interests from inception to completion of the project.
Establish and maintain a positive client relationship.
Lead the project team to achieve the best possible performance from all members.
Ensure accurate and timely project reporting.
Ensure repeat business from existing clients.
Produce detailed monthly reports for projects covering safety, environment, program, resources, budgets, risk, and profitability.
Lead the management of the construction phase of the project and ensure Jones Lang LaSalle is providing appropriate supervision commensurate with our role.
Establish and implement an appropriate quality control system.
Lead the identification, mitigation, and reporting on project risks to ensure the delivery of projects on time and under budget.
Utilize JLL technology including AdaptiveWork, Jaggaer, Project Toolkit, and OVal.
Business Outcomes:
Promote JLL to new prospects and key landlord clients with expressed purpose of developing new business opportunities.
Seek out and develop new business relationships and generate new revenue from landlords.
Target and generate new investor-related revenue in a 12-month period that does not relate to new or existing Global, Regional, or National agreements.
Develop and strengthen relationships with other JLL business lines.
Where possible, introduce opportunities to other business lines within JLL.
Develop relationships with existing clients to increase the profile and exposure of JLL.
Manage project revenue and payment cycles to avoid bad debt.
Lead the preparation of EOI’s and pricing submissions to clients to win new work.
Lead in the development of quality templates for use by others using Project Toolkit.
Lead in external industry award nominations to promote the business within the industry.
Leadership:
Create an environment where all team members are encouraged to contribute.
Set objectives and measurable goals and remain motivated to achieve them.
Act as a leadership role model for JLL by embracing JLL’s Values at all times, these being Teamwork, Ethics & Excellence.
Coach and develop staff and provide regular feedback and guidance.
Personal Effectiveness:
Set stretch targets for self, and rigorously monitor and manage individual performance.
Develop and monitor plans for team operations.
Seek advice and collaborate with other senior staff in exploring solutions to problems and areas of risk that arise.
Delegate to others in the team in a logical and effective manner that empowers positive contribution.
Be prepared to make tough decisions that resolve problems or improve operations.
Relationship Building:
Promote open, constructive, and collaborative relations with superiors, subordinates, peers, and clients.
Gain respect of JLL people, clients, and where appropriate with the broader business community.
Communication:
Regularly communicate plans and performance in a clear and motivational manner to members of the team.
Maintain positive lines of communication with clients and other stakeholders.
Listen effectively and communicate through actions and example.
Analyze completed projects to promote successes and lessons learnt, including case studies to the greater business.
Key Skills:
Negotiate skillfully in tough situations with both internal and external groups.
Can anticipate future consequences and trends accurately and can articulate vision of possibilities.
Confidently manage project delivery from inception to closure.
Proficiency in the use of Microsoft Office Suite, SharePoint, Microsoft Project, and experienced in managing cost reporting systems.
Understand the legal environment for each project in respect of planning, commercial aspects, and delivery constraints.
Be able to carry out commercial negotiations with contractors, suppliers, consultants, and authorities within established limits of authority.
Understand our obligations for complying with ISO14001, ISO45001, ISO9001 and Environmental Health and Safety legislation generally.
Assist in maintaining accreditations where applicable.
Ability to assess clients’ needs and project constraints.
Ability to assist in the commercial assessment of new projects.
Have a detailed understanding of different delivery methods, i.e., Project Management, Construction Management, Managing Contractor, Warranted Price, Lump Sum, etc.
Ability to assist in the preparation of project proposals and the delivery of presentations that may be required as part of securing new work.
Employee Specification:
A degree in a relevant Project or Construction Management related discipline and fifteen (15) years’ experience in Design, Construction, or Project Management. Experience with MNC and Financial Sector Clients.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.
About JLL:
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics, and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
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