This is an IT support group | Manager, Business Development

1 week ago


Singapore This is an IT support group Full time

The Business Development Manager (BDM) main responsibility is to drive growth in his/her agency unit. The BDM reports directly to the Director of Agencies (DOA) and is required to assist the DOA in implementing & managing the cluster of Agencies, day to day operations, driving agency sales & recruitment and strategic planning in collaboration with the DOA.
An ideal candidate should possess a strong understanding of the insurance industry with proven track record in business development with excellent interpretation skills.
Responsibilities Include
Business Growth & Sales Strategy
Work with the leaders in providing support to help them achieve their annual sales targets (for e.g. contract maintenance, rank maintenance, promotion)
Work and support Agency to drive Sales via campaigns like OPH, IFM, Android Campaign
Work and support Agency on Tactical Contests
Support DOAs in the Monthly Agency Leaders meeting and briefing
Participate in the Weekly GSM/ADM Meeting
Attend Sales Group Meetings
Participate in Branch meetings and sharing updates
Attend Events & Celebrations to bond with sales force
Drive company consumer campaigns & initiative
Support DOA in Sales Admin/Quality
Ensure Sales Quality within Agency (BSC)
Support DOAs to ensure CPD Hours and Mandatory Trainings for the reps are met
Monitor Persistency Ratio and ROPs
Driving towards Digital Sales Force
Recruitment
Work with Agency Strategy (AS) and Agency Recruitment and Talent Management (ARTM) to drive Recruitment via various campaigns
Prepare & escalate special cases to DOA or CAO for appointment approval
Assist in onboarding of Migrant Groups
Collaborate with cross functional teams (Actuary, LHO, Marketing)/Product, Compliance)
To provide customer centric solution to help shape Agency Leaders and FCs†experience with Income
Coordinate and support sales /marketing events, campaigns and recruitment activities with stakeholders and partners
Work with internal team to ensure high level of customer service and foster a culture of continuous process improvement
Assisting DOA in Cluster Responsibilities
Support DOAs to liaise with Compliance and sales force on complaint/appeal issues
Escalate and resolve underwriting issues
Support DOAs in company initiatives and ad-hoc projects
Assist DOAs in overall operation of cluster office, for safety and efficiency. Ensure all equipment working and well maintained.
Qualifications:
Min Diploma
CMFAS M5, M9, M9A & HI
At least 1-3 years of Agency Management or Channel Distribution experience
Other competencies and traits:
Must Possess good EQ
Able to adapt to a rapid changing environment
Energetic and Enthusiastic
Lead and Influence the Agency force
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