Associate, operations control centre
2 weeks ago
Associate, Operations Control Centre Job Purpose Provide excellent customer service in an efficient and effective manner. Responsibilities To meet minimum target set for successful calls for all hotlines. To assist department in meeting its KPIs. To provide feedback to superiors to enhance the efficiency of workflow and work methods. To adhere to roster planned in accordance with operational requirements. Involved in Project Management to ensure user requirements are met and involvement in UAT (User Acceptance Testing). Monitor various communication platforms and emails and respond promptly. To fulfil booking requests for customers. To ensure customers’ and taxi partners’ satisfaction by providing friendly and personalized services. To handle customers’ and taxi partners’ feedback in a timely, courteous, and accurate manner. To execute service recovery to customers such as complimentary replacement taxi in the event of accident or breakdown of taxis with passengers. To assist passengers with the retrieval of lost items in our taxis. Possess good communication skills and astute ability to understand customers’ requirements. Responds effectively in a stressful and fast-paced work environment. Others Ad hoc duties as assigned. Able to work under minimal supervision. Able to work 3 rotating shifts. Qualifications & Work Experience Able to converse fluently in English and Mandarin/Malay. At least 1 year of customer service experience. Skills Technical skills include: Good typing speed. Able to toggle effectively over multiple communication channels. IT savvy. General skills include: Team player. #J-18808-Ljbffr
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Associate Centre Manager
5 days ago
Singapore SINGAPORE BRAIN DEVELOPMENT CENTRE PTE. LTD. Full time $3,000 - $4,200Singapore Brain Development Centre was established in 2005 and stands as one of the pioneer centres providing cognitive-developmental training to help children succeed in life. Brain Training, Sensory Integration, and more! The Associate Centre Manager is responsible for overseeing the day-to-day operations of the centre. This role involves supporting...
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Operations Director for Learning Centre
4 days ago
Singapore SINGAPORE BRAIN DEVELOPMENT CENTRE PTE. LTD. Full timeAbout Singapore Brain Development Centre PTE. LTD.Singapore Brain Development Centre stands as a pioneer in cognitive-developmental training, established in 2005 to help children succeed in life. Our centre offers Brain Training, Sensory Integration, and more. As an Associate Centre Manager, you will oversee the day-to-day operations of the centre, ensuring...
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Associate Centre Manager
1 week ago
Singapore SINGAPORE BRAIN DEVELOPMENT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesSingapore Brain Development Centre was established in 2005 and stands as one of the pioneer centres providing cognitive-developmental training to help children succeed in life. Brain Training, Sensory Integration, and more! The Associate Centre Manager is responsible for overseeing the day-to-day operations of the centre. This role...
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Associate Centre Manager
2 days ago
Singapore SINGAPORE BRAIN DEVELOPMENT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesSingapore Brain Development Centre was established in 2005 and stands as one of the pioneer centres providing cognitive-developmental training to help children succeed in life. Brain Training, Sensory Integration, and more! The Associate Centre Manager is responsible for overseeing the day-to-day operations of the centre. This role...
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Senior associate, risk, control
3 weeks ago
Singapore DBS Bank Limited Full timeSenior Associate, Risk, Control & Assurance, Customer Centre, Consumer Banking Group OperationsSenior Associate, Risk, Control & Assurance, Customer Centre, Consumer Banking Group Operations • Establishes and oversees the applications of the bank's policies, standards and regional operational handbook and governance. Engaging with stakeholders to...
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Centre Operations Coordinator
2 days ago
Singapore SINGAPORE BRAIN DEVELOPMENT CENTRE PTE. LTD. Full timeOverviewSingapore Brain Development Centre Pte. Ltd. is a pioneering centre for cognitive-developmental training, established in 2005. The Associate Centre Manager plays a vital role in overseeing the day-to-day operations of the centre, ensuring smooth and efficient service delivery.Estimated Salary: SGD 48,000 - SGD 60,000 per annumJob Description:The...
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Operations Control Centre Associate
1 month ago
Singapore SMRT Corporation Ltd Full timeJob PurposeProvide exceptional customer service in an efficient and effective manner, ensuring customer satisfaction and loyalty.ResponsibilitiesEfficient ManagementTo meet minimum targets set for successful calls for all hotlines.To assist the department in meeting its key performance indicators (KPIs).To provide feedback to superiors to enhance the...
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Learning Centre Operations Manager
5 days ago
Singapore STALFORD LEARNING CENTRE (JP) PTE. LTD. Full timeJob DescriptionWe are seeking a highly motivated and organized individual to join our team as an Learning Centre Admin. This role will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring seamless operations of our learning centre.Key Responsibilities:Attend to walk-in customers and incoming phone...
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Logistics and Warehouse Operations Associate
3 days ago
Singapore ASSOCIATE & UNITED DISTRIBUTORS PTE LTD Full timeJob SummaryWe are seeking a skilled Logistics and Warehouse Operations Associate to join our team at ASSOCIATE & UNITED DISTRIBUTORS PTE LTD. This role is responsible for delivering invoices to customers, ensuring proper documentation, and maintaining the company's vehicle. Additionally, the candidate will assist in warehouse matters, receive and stock...
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Customer Service Operations Associate
1 week ago
Singapore THE LEARNINGLAB EDUCATION CENTRE PTE LTD Full timeAbout THE LEARNINGLAB EDUCATION CENTRE PTE LTDWe are a dynamic education centre seeking a highly skilled Customer Service Operations Associate to join our team.Job DescriptionThis role is an excellent opportunity for those passionate about delivering exceptional customer service and front desk operations. As a key member of our team, you will be responsible...
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Centre Operations Specialist
7 days ago
Singapore SINGAPORE BRAIN DEVELOPMENT CENTRE PTE. LTD. Full timeThe Singapore Brain Development Centre PTE. LTD. is seeking an experienced Centre Operations Specialist to oversee the day-to-day operations of our centre. The ideal candidate will possess excellent communication skills, strong attention to detail and work ethics, as well as proven experience in operations or administrative roles.Job DescriptionWe are...
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Singapore SP Group Full timeAt SP Group, we are committed to empowering the future of energy with low-carbon, smart energy solutions for our customers.We are seeking a highly motivated and dynamic individual to join our team as an Electrical Distribution Control Centre Operations Manager. As a key member of our team, you will play a crucial role in upholding world-class grid...
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Singapore Adventist Nursing and Rehabilitation Centre Full timeWe are seeking a dedicated Healthcare Support Associate to join our team at the Adventist Nursing and Rehabilitation Centre. As a key member of our healthcare team, you will be responsible for providing high-quality support to our Physiotherapist/Occupational Therapist in delivering exceptional care to our clients.Responsibilities:Provide assistance to...
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Retail Sales Associate
1 week ago
Singapore ASSOCIATE & UNITED DISTRIBUTORS PTE LTD Full timeJob Description:To deliver excellent customer service and sales results in a fast-paced retail environment.Responsible for achieving sales targets, providing exceptional customer service, and ensuring efficient store operations.Interact with customers to promote products, handle after-sales services, and perform cashiering duties.Monitor stock levels,...
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Singapore SMRT Corporation, Ltd. Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Service Controller, Bus Operations Control CentreJob PurposeService Controller is an integral role in SMRT Buses. Working in the Bus Operations Control Centre (BOCC), the Service Controller reports to Senior Executive, Operations Controller and Planning and together...
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Hawker Centre Sales Associate
3 days ago
Singapore SEMIKO RECRUITMENT & CONSULTANTS PTE LTD Full timeWe are seeking a motivated individual to join our team as a Hawker Centre Sales Associate at Semiko Recruitment & Consultants Pte Ltd.As a key member of our sales team, you will be responsible for operating a small stall in Serangoon Gardens Hawker Centre, providing exceptional customer service and ensuring seamless day-to-day operations.Key...
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Learning Centre Operations Manager
1 week ago
Singapore LITTLE PROFESSORS LEARNING CENTRE PTE. LTD. Full timeJob Title: Learning Centre Operations ManagerCompany OverviewLITTLE PROFESSORS LEARNING CENTRE PTE. LTD. is a reputable learning centre dedicated to providing exceptional student care services.We are currently seeking a highly skilled and experienced Learning Centre Operations Manager to lead our team and drive the overall success of our centre.About the...
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Singapore DBS Bank Full timeSVP, Risk and Control, Customer Centre, Consumer Banking Group Operations, Technology & Operations Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the...
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Hawker Centre Operations Manager
2 days ago
Singapore CANOPY HAWKERS GROUP PTE. LTD. Full timeJob DescriptionWe are seeking a highly skilled and experienced Hawker Centre Operations Manager to join our team at Canopy Hawkers Group Pte. Ltd.About the Role:The successful candidate will be responsible for managing a team, overseeing tenancy operations, facilities management, feedback management, and stakeholder engagement.Key Responsibilities:Team...
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Senior Associate
5 days ago
Singapore NATIONAL HEART CENTRE OF SINGAPORE PTE LTD Full timeJob Title: Senior Associate - Operations CoordinatorWe are seeking a highly skilled and experienced Senior Associate to join our team at the NATIONAL HEART CENTRE OF SINGAPORE PTE LTD. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our mailroom services.About the Role:This is an exciting...