Customer Service Operations Associate

6 days ago


Singapore THE LEARNINGLAB EDUCATION CENTRE PTE LTD Full time
About THE LEARNINGLAB EDUCATION CENTRE PTE LTD

We are a dynamic education centre seeking a highly skilled Customer Service Operations Associate to join our team.

Job Description

This role is an excellent opportunity for those passionate about delivering exceptional customer service and front desk operations. As a key member of our team, you will be responsible for:

  • Providing professional and high-quality service experience to customers.
  • Assisting with frontline operations, ensuring smooth day-to-day activities.
  • Maintaining a continuous high level of customer service delivery and satisfaction.
  • Taking ownership of customers' problems and following through effectively and efficiently to resolution within set standards.
  • Liaising with other departments to ensure a seamless client experience.

The ideal candidate should possess strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Proficiency in CRM systems and practices is essential.



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