Hawker Centre Operations Manager

12 hours ago


Singapore CANOPY HAWKERS GROUP PTE. LTD. Full time
Job Description

We are seeking a highly skilled and experienced Hawker Centre Operations Manager to join our team at Canopy Hawkers Group Pte. Ltd.

About the Role:

The successful candidate will be responsible for managing a team, overseeing tenancy operations, facilities management, feedback management, and stakeholder engagement.

Key Responsibilities:

  • Team Management: Lead and manage a team of staff, including recruitment, appraisal, and training.
  • Tenancy Management: Oversee end-to-end tenancy operations, including onboarding and offboarding of tenants, conducting routine inspections, managing arrears, and designing policies for new initiatives.
  • Facilities Management: Work with contractors and stakeholders to ensure high standards of cleanliness, maintenance, and environment in the Hawker Centre, including responsive incident management, table-cleaning, general and toilet-cleaning, pest control, preventive and routine maintenance, cyclical repairs/redecorations, attending to emergencies, and ad-hoc improvement works.
  • Feedback Management & Stakeholders' Engagement: Address feedback and appeals professionally and regularly engage stakeholders (stallholders, contractors, Hawkers Association, landlord, and relevant authorities) to implement initiatives and resolve operational issues.
  • Routine Exercise: Take a lead in planning and coordinating activities such as fire drills, quarterly spring cleaning, and community activities.

Requirements:

The ideal candidate should have strong leadership skills, experience in tenancy management, facilities management, and stakeholder engagement. Strong analytical, interpersonal, and communication skills are essential.

What We Offer:

As a Hawker Centre Operations Manager at Canopy Hawkers Group Pte. Ltd., you can expect a competitive salary package, including an estimated $80,000 - $100,000 per annum, depending on experience, plus benefits.

About Us:

We are a leading provider of hawker centre management services in Singapore. Our company is committed to promoting a healthier eating lifestyle while preserving our nation's heritage food culture.



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