Assistant Operation Manager Required in Singapore

4 days ago

Singapore Singapore Jobs Full time

Overview

Assistant Operation Manager (Airfreight) – Location: Bukit Merah, Singapore. Working hours: 5 days (Monday–Friday office hours). Duration: Permanent. Salary: Up to $4700 + AWS + Bonus + Mobile + 14 days Annual Leave. Industry: Logistics/Freight - MNC.

1 week ago Be among the first 25 applicants

Responsibilities

  • Supervise daily air import and export activities to ensure timely processing and delivery of shipments.
  • Review shipping documents such as MAWB, HAWB, permits, and customs declarations to ensure accuracy and compliance.
  • Verify costing and billing to ensure correctness and timely invoicing.
  • Monitor team workloads, operational timelines, and resource allocation.
  • Liaise with airlines/co-loaders, freight forwarders, customs brokers, and ground handling agents to ensure smooth cargo movement.
  • Coordinate with warehouse and transport teams for inbound and outbound cargo arrangements.
  • Ensure shipment status updates are communicated clearly to internal stakeholders and customers.
  • Lead, train, and support a small team of air operations executives to meet performance and service standards.
  • Act as the first point of escalation for operational issues and client concerns.
  • Support recruitment, onboarding, and continuous development of operational staff.
  • Ensure adherence to internal SOPs and external regulatory guidelines (CAAS, IATA, Singapore Customs, etc.).
  • Prepare operational reports and track performance metrics, including KPIs such as delivery timelines, service levels, and cost control.
  • Participate in audits and internal control checks.
  • Identify areas for improvement and implement process enhancements for operational efficiency.
  • Work closely with the Sales & Marketing team in supporting budget planning and managing vendor costs.

Qualifications and Requirements

  • Diploma or Degree in Logistics, Supply Chain Management, or a related discipline.
  • Minimum 2–3 years of airfreight operations experience (import/export), with a minimum of 1–2 years in a supervisory or team lead role.
  • Sound knowledge of air cargo procedures, customs clearance, documentation, and Tradenet processing.
  • Proficient in Microsoft Office tools and logistics systems such as Tradenet and CCN (CUBEforall).
  • Familiar with bonded warehouse operations, Free Trade Zones (FTZ), and handling time-sensitive cargo such as perishables and pharmaceuticals (preferred).
  • IATA Dangerous Goods Regulations (DGR) certification.
  • Air Cargo Security training or equivalent.
  • Bilingual in English and Mandarin to liaise with Mandarin-speaking associates in view of business communications.
  • Contact:

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Management and Manufacturing

Industries

  • Logistics/Freight - MNC

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