Director for Carrier Voice and ELL

1 day ago


Singapore Singtel Full time

Join to apply for the Director for Carrier Voice and ELL role at Singtel

3 days ago Be among the first 25 applicants

Join to apply for the Director for Carrier Voice and ELL role at Singtel

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it's like to be with an Employer of Choice*. Together, let's create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Carrier Voice
Make an Impact by:

To manage Singtel and Optus Net outpayment vs market and ensure its cost competitiveness in support of the Singtel / Optus Consumer and Enterprise Groups competition in their respective market. Transit Business – To incentivise overseas partners to use both Singtel / Optus as a transit hub in transiting their voice traffic to the rest of the world. Develop regional SIP/UC services, negotiate and build partnership with local/global carriers for overseas local SIP/numbers commercials, assess demand on country coverage, regional POP set up, business case development, product construct and end to end process development, customer portal development, assess overseas regulatory framework. Process automation and cost optimsation for improved product profitability. Ensure that commercial voice deal is evaluated based on its cost competitiveness and quality vis-a-viz market. Ensure that our IDD traffic is routed based on an agreed set of voice quality benchmarks and working hand in hand with International Switch in the event of a voice traffic degradation. Design Carrier Voice

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