Director, Carrier Relations

2 weeks ago


Singapore 8x8, Inc. Full time

At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device.

XCaaS
- the 8x8 Experience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.

Learn more on our company website at

follow our pages on

LinkedIn

,

Twitter

,

Facebook

and

Instagram


As a Director for our Carrier Relations CPaaS portfolio, you will provide leadership to the Carrier Relations team. You will develop, plan and execute Global Carrier Roadmaps and Go-to-Market plans to support and drive growth opportunities.

**Responsibilities**:
- Lead and manage the Carrier Relations team to meet Business Objectives;- Develop, plan and execute Global Carrier Roadmap and Go-to-Market plans to support growth in line with corporate medium and long plans;- Manage partnerships with key Carriers and SMS Aggregator Partners to achieve deals, and outcomes beneficial to 8x8, including strategic destination partnerships and bilateral deals, to achieve best-in-market cost and quality;- Work closely with other departments to enhance service offerings, work processes involving sales, operations, customer service, payment and quality, etc.;- Communicate, and establish communications effectively of changes, updates and market knowledge regularly and whenever appropriate and necessary.- Monitor and analyse traffic and business performance pro-actively to achieve monthly, quarterly and annual revenue and margin targets;- Review and Assess aggregator partnerships and manage alignment according to Roadmap;- Review and Propose organisation, roles and functions of Carrier Relations team structure to improve efficiency and effectiveness;- Lead and manage the team to take on, where necessary, additional roles and duties (ad hoc or otherwise) on request of 8x8 management.

**Requirements**:
- You must possess relevant or similar work experiences, working in the international telecommunications sector.- You have competent knowledge in the global A2P messaging and/or value-added Voice market.- Experience working with SMS and/or Voice aggregators or Carrier/Operator is a strong advantage- You are a proactive team player, with strong analytical and problem-solving skills, and an ability to work with cross-functional global teams.- You are a hands-on leader by example and manager of people to perform at a high level.- You are able to forecast, analyse, and execute strategies in order to achieve goals.- Relevant experience in the Asia Pacific region would be highly beneficial.- You possess good communication & interpersonal skills.- You have a strong sense of responsibility, integrity, initiative and commitment.- Some travel will be required

Qualifications:
- Bachelor’s degree in engineering or equivalent in relevant studies.- Written and verbal fluency in English; fluency in additional regional languages is advantageous.

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

View the Participant Poster in English | Español.

View the Right to Work Poster in English | Español.

For European Job Applicants our Job Applicant Privacy Notice can be found here.



  • Singapore Carrier Full time

    **Country**: Singapore **Location**: 28 Teban Gardens Crescent, Singapore The role could be based at other locations within South Asia Pacific (SAP) region, in a time zone close to China / Japan / Thailand. **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating...


  • Singapore Singtel Full time

    Join to apply for the Director for Carrier Voice and ELL role at Singtel 3 days ago Be among the first 25 applicants Join to apply for the Director for Carrier Voice and ELL role at Singtel At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us...


  • Singapore Vonage Full time

    **Vonage Mission**: We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services. **Why this...


  • Singapore Carrier Full time

    Join to apply for the Senior Sales Engineer, SEA & South Asia role at CarrierJoin to apply for the Senior Sales Engineer, SEA & South Asia role at CarrierBuild a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations...


  • Singapore Carrier Full time

    **Country**: Singapore **Location**: 08-01/02, Perennial Business City, 1 Venture Avenue, Singapore 608521 **Position Specification** Managing Director, Singapore, Malaysia, Brunei, Vietnam Commercial HVAC**Our Company** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for...


  • Singapore Singtel Full time

    **Director for Carrier Voice and ELL**: **Date**:3 Apr 2025 **Location**: Singapore, Singapore **Company**:Singtel Group At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to...


  • Singapore Carrier Full time

    Singapore, Singapore **Job ID** 30169265 **Job Category** Human Resources **Country**: Singapore ** Location**: 08-01/02, Perennial Business City, 1 Venture Avenue, Singapore 608521 ** Our Company** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our...


  • Singapore GATEWAY SEARCH PTE. LTD. Full time

    **Responsibilities** - To sell services to new and existing Carrier Customers to achieve sales revenue targets. - To define, develop and implement a sales and account plan for the assigned territories. The plan will include a proposed strategy to farm and harvest existing and new accounts. - Analyse request from Carriers / Partners and to provide the best...


  • Singapore Carrier Full time

    Regional SEA, General Manager – Data Center Join to apply for the Regional SEA, General Manager – Data Center role at Carrier Regional SEA, General Manager – Data Center Join to apply for the Regional SEA, General Manager – Data Center role at Carrier Get AI-powered advice on this job and more exclusive features. Our Company Our CompanyCompany...


  • Singapore Carrier Full time

    Regional SEA, General Manager – Data CenterJoin to apply for the Regional SEA, General Manager – Data Center role at CarrierRegional SEA, General Manager – Data CenterJoin to apply for the Regional SEA, General Manager – Data Center role at CarrierGet AI-powered advice on this job and more exclusive features.Our CompanyOur CompanyCompany Overview:...