Customer service staff

3 weeks ago


Singapore Paris Baguette Singapore Full time

Dimerco Express Singapore Pte Ltd – Marine Parade
Air Freight Customer Services Assistant / Executive
Job ResponsibilitiesFully utilize inhouse system to handle air export shipment bookings
Co-ordinate with internal/external stakeholders on shipment readiness and delivery schedules
Ensure timely preparation of documents (invoices, report, permit, Airway bill)
Provide flight details promptly and give timely feedback to customers on freight status.
Ensure on time cost approval as well as GST billing and collection
Handle all customers' enquiries timely and effectively
Other assignment as and when assigned by the management
Job RequirementsMin 1-2 years of working experience in the related field, e.g., airfreight customer service, co-loading etc.
Proficient with Microsoft Excel
Willingness to learn, quick learner, and accountability
Ability to multi-task, prioritize, and manage time effectively
Exceptional customer service and follow up skills
Summary of Role RequirementsLooking for candidates available to work:
Monday: Morning, Afternoon, Evening
Tuesday: Morning, Afternoon, Evening
Wednesday: Morning, Afternoon, Evening
Thursday: Morning, Afternoon, Evening
Friday: Morning, Afternoon, Evening
Saturday: Morning, Afternoon
1 year of relevant work experience required for this role
Working rights required for this role
Expected salary: $2,600 - $3,600 per month#J-18808-Ljbffr



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