Customer Service Staff
1 day ago
Job Description: Customer Service Officer (Concierge)
We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Officer (Condo).
As a Customer Service Officer, you will be responsible for providing exceptional service to our residents and ensuring their needs are met in a timely and professional manner.
Responsibilities:- Serve as the primary point of contact for residents, addressing their inquiries, concerns, and requests promptly and efficiently
- Maintain a positive and friendly attitude while assisting residents with their needs
Job Description: Customer Service Officer (Concierge) We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Officer (Condo). As a Customer Service Officer, you will be responsible for providing exceptional service to our residents and ensuring their needs are met in a timely and professional manner. Responsibilities:- Serve as the primary point of contact for residents, addressing their inquiries, concerns, and requests promptly and efficiently - Maintain a positive and friendly attitude while assisting residents with their needs -Handle cash transactions accurately and securely, ensuring proper documentation and adherence to company policies - Provide administrative support, including data entry, filing, and maintaining records - Collaborate with team members to ensure smooth operations and deliver excellent customer service - Demonstrate effective time management and multitasking skills to handle various responsibilities simultaneously - Utilize Microsoft Office applications to create and maintain reports, spreadsheets, and other relevant documents - Display strong interpersonal skills to build rapport and establish positive relationships with residents and colleagues - Exhibit excellent communication skills, both verbal and written, to convey information clearly and effectively Requirements:- 0-1 years of working experience in a customer service role is preferred - Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint - Strong interpersonal skills to interact effectively with residents and team members - Excellent customer service skills with a focus on providing exceptional experiences - Ability to manage time effectively and handle multiple tasks simultaneously - Basic administrative skills, including data entry and record-keeping - Excellent communication skills, both verbal and written - Must have a secondary education or high school diploma This is a full-time position based in Singapore, specifically in Central Singapore. The work mode is on-site, requiring you to be physically present at the condominium premises. The salary range for this role is between $2000 and $2200, commensurate with qualifications and experience. If you are a dedicated individual with a passion for customer service and a desire to contribute to a positive living environment for residents, we encourage you to apply for this position. Join our team and make a difference in the lives of our residents
Summary of role requirements:
Looking for candidates available to work:
Monday: Morning, Afternoon, Evening
Tuesday: Morning, Afternoon, Evening
Wednesday: Morning, Afternoon, Evening
Thursday: Morning, Afternoon, Evening
Friday: Morning, Afternoon, Evening
Saturday: Morning, Afternoon, Evening
Sunday: Morning, Afternoon, Evening
1 year of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 16 December 2024
Expected salary: $2,000 - $2,000 per month
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