Head of Supplier

Proven Human Resources Manager | Helping Companies Translate Their Business Goals to Reality
Head of Supplier & Product Enablement
About the role:
The Head of Supplier & Product Enablement ensures the CTM Partner Network is fully equipped to deliver commercial value through supplier alignment and product adoption.
The role embeds CTM’s global supplier programs and technology platforms across the partner base and assesses partner market technology and product capabilities to identify opportunities where CTM’s offerings best complement and strengthen client solutions.
This role supports the Global Head of Partner Network by delivering the adoption and enablement outcomes required for the long-term success of the Partner Network.
Responsibilities and Duties
Drive adoption of CTM’s global supplier programs across the Partner Network.
Collaborate with CTM’s global supplier relations teams to ensure partner volumes are aligned with supplier agreements.
Work with CTM Product and CTO teams to deploy platforms across partner agencies.
Build ROI and adoption models to demonstrate the impact of supplier and product integration.
Adoption & Performance Support
Ensure supplier and product adoption metrics are integrated into the Partner Value Scorecard.
Monitor usage data, working with Partner Network Relationship Managers and Compliance & Performance to address adoption challenges.
Support enablement programs that improve consistency and partner engagement with CTM solutions.
Strategic Collaboration
Act as intermediary between CTM’s product/technology teams and partners to validate requirements and inform product development.
Provide supplier and product inputs into partner market readiness assessments (led by the Global Head of Partner Network).
Partner with Commercial Enablement to ensure supplier and product adoption supports multinational sales opportunities.
Stakeholder Engagement
Work closely with Partner Relationship Managers to ensure partners have a unified and consistent experience of CTM.
Collaborate across CTM functions to drive supplier and product adoption.
Share insights on partner market product and technology capabilities with CTM stakeholders to inform sales positioning, product roadmaps, and supplier negotiations.
Represent CTM in discussions with partners and suppliers where supplier programs, product adoption, or technology enablement are the central theme.
Management and Leadership Responsibilities
Act as a strategic partner to the Global Head of Partner Network and cross-functional leaders across CTM.
Influence and align stakeholders globally to ensure consistent execution of commercial and technological strategies.
Provide thought leadership on emerging trends, commercial models, and best practices.
Foster a culture of collaboration, innovation, and continuous improvement across the CTM Partner Network, commercial, data, and technology teams.
Required of all CTM Positions
Embrace CTM’s core values of Connect, Evolve & Deliver.
Professional, collaborative and supportive interaction with employees, clients, suppliers and vendors.
Ability to work independently as well as part of a team.
Education and Experience
Significant senior leadership experience in corporate travel, supplier management, and product or technology enablement.
Proven ability to drive adoption of products and supplier agreements across distributed or partner-based networks.
Proven ability to evaluate partner product and technology ecosystems to inform sales positioning and integration opportunities
Reward & Recognition
CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer voted ‘All Stars’ on an incentive trip to destinations all around the world.
Employee Wellbeing and Flexibility
The physical health and mental wellbeing of our CTM employees is something we take very seriously.
Sustainability Focus
CTM is committed to a range of initiatives that enable a socially responsible, long-term and sustainable mindset within CTM.
Annual Volunteer Day Leave to support a charity/cause of your choice
Paperless office initiatives & recycling options
CTM is an equal opportunities employer and welcomes applications from all qualified candidates.
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