IT Coordinator | Technical Scheduling

2 weeks ago


Singapore Elitez Group Full time

IT Coordinator | Technical Scheduling & Operations Support We are seeking an organized and detail-oriented IT Coordinator to join our team. This role involves coordinating our technical schedules, managing administrative tasks, and serving as a key communication link between our customers, sales, and IT departments. Key Responsibilities Scheduling & Resource Management: Plan and arrange the daily schedules for IT Engineers and Interns , primarily for backfills and project deployments. Coordinate IT Engineer schedules for on-site, outsourced, and in-house projects on a daily basis. Manage intern schedules for technical deployment assignments. Customer & Inter-Departmental Liaison: Serve as the primary point of contact for handling incoming calls and enquiries from corporate customers. Answer email correspondence in a prompt and efficient manner. Liaise closely with the Sales Department & IT Department on all after-sales matters. Coordinate effectively and professionally with the sales team, clients, technical staff, and management. Administrative & Inventory Control: Maintain service items inventory control . Arrange delivery logistics when needed. Maintain neat and timely updates on service form inputs to our internal system. Maintain proper records for billing purposes . Handle any ad hoc administrative requirements from the Manager. Requirements Communication Skills: Strong communication skills and a customer service attitude are essential. Technical Aptitude: Previous exposure or knowledge of IT concepts is preferred to understand the requirements of the engineer scheduling. Work Attitude: Must be highly detail-oriented , possess strong adherence to processes , and be able to take direction well within a team structure. Flexibility: Willingness to perform overtime (OT)when required to meet operational needs. Organizational Skills: Proven ability to manage complex schedules and multiple tasks efficiently. Jack Wang Jiemin | EA Personnel No: R Elitez Pte Ltd | EA License No: 16C8004#J-18808-Ljbffr



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