Customer Experience

5 days ago


Singapore Adecco Full time

Customer Experience & Insights Deputy Director Get AI-powered advice on this job and more exclusive features. Adecco provided pay range This range is provided by Adecco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A Singapore government agency driving national initiatives to enhance community well-being through programmes, digital platforms, and public engagement. About the role: We're looking for a seasoned leader to head customer insights, experience strategy, and service process improvements for a public sector agency focused on enhancing community well-being. In this role, you will: Lead the collection and analysis of customer data to identify insights and drive actionable improvements. Develop and execute a comprehensive CX strategy to ensure consistent, citizen‐centric experiences. Oversee service design initiatives using human‐centred methods to reimagine and enhance customer journeys. Manage and mentor a multidisciplinary team, oversee budgets, and drive change management across the organisation. What we're looking for: 8-10 years of experience in customer experience, data analytics, and service transformation. Strong skills with analytics tools such as Power BI, survey platforms, and process improvement methodologies. Proven leadership and stakeholder management capabilities. Passion for creating meaningful impact through data‐driven decision‐making and collaborative innovation. Wilson Tay Direct Line: EA License No: 91C2918Personnel Registration Number: R #J-18808-Ljbffr


  • Customer Experience

    3 hours ago


    Singapore Stranger Soccer Full time

    Calling all truly AWESOME peopleAbout Stranger SoccerStranger Soccer ) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football...

  • Customer Experience

    6 days ago


    Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time $60,000 - $120,000 per year

    Customer Experience (CX) DesignerWe are looking for a Customer Experience (CX) Designer on a 1-year renewable contract to shape seamless, user-centred experiences across digital and physical touchpoints. You'll go beyond workflow design — applying your UX skills in research, facilitation, and problem-solving to ensure every journey is intuitive,...

  • Customer Experience

    2 weeks ago


    Singapore Expand Communication Full time

    COMPANY DESCRIPTION We specialize in creating unforgettable experiences that bring people together. Our company is committed to planning, designing, and executing successful events that cater to our client’s unique needs. We believe that every event is an opportunity to tell a story, and we strive tirelessly to ensure that each story is told in a way that...


  • Singapore Hegen Pte Ltd Full time

    Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...


  • Singapore Speedoc Full time

    **The Role** Everything that exists in healthcare, Speedoc feels can be done better. This is the motto that resonates with everyone at Speedoc and the thinking that we hope new joiners can bring when they come onboard. To supervise and oversee the strategy, planning and execution of the organization’s overall customer experience goals and brand promise....


  • Singapore Elilta Real Estate Full time

    Are you passionate about creating exceptional customer journeys and building long-term relationships? Join our Singapore team as a Customer Experience Manager and take the lead in shaping strategies that enhance satisfaction, loyalty, and engagement. Key Responsibilities: Develop and implement customer experience strategies to improve satisfaction and...


  • Singapore THE ICE CREAM & COOKIE CO. PTE. LTD. Full time

    **Role**:This is a role reporting to the Customer Experience Manager on all aspect of quality customer service, orders experience and event management. This includes managing customer’s order, enquiries and providing after-sales support. - Comply with all ordering processes to achieve quality customer service. - Attend to customer’s feedback and provide...


  • Singapore Nutanix Full time

    **Hungry, Humble, Honest, with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with senior-level customers? If so, you will thrive on our team which values collaboration, technical credibility, and the opportunity to drive...


  • Singapore Nil Full time

    A leading financial services organisation is seeking an experienced leader to shape the strategic direction of its customer experience function and uplift overall service standards. This role leads a variety of teams focused on customer engagement, service delivery, and experience design — with a strong mandate to modernise, transform, and raise the bar on...


  • Singapore Nil Full time

    A leading financial services organisation is seeking an experienced leader to shape the strategic direction of its customer experience function and uplift overall service standards. This role leads a variety of teams focused on customer engagement, service delivery, and experience design — with a strong mandate to modernise, transform, and raise the bar on...