This is an IT support group | Key Account Manager
2 weeks ago
Client Portfolio Management
Lead and manage a portfolio of clients, providing end-to-end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses, and Tax Compliance.
Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
Build and develop rapport with new and existing clients to keep them satisfied with our services in order to maximize renewals.
Content Development & Portfolio Acquisition
Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual TikTok/Instagram/YouTube.
Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
Attend face-to-face client meetings to understand business needs and consultatively pitch our solutions.
Build and enhance relationships with clients to grow the portfolio.
Report on sales activity on a weekly basis.
Perform other general administrative duties as assigned.
Requirements
A strong work ethic, positive attitude, and genuine desire to learn.
Candidates with no experience are welcome to apply as training will be provided.
Candidates with prior experience in related fields can be considered for senior positions.
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