Assistant Centre Manager

5 days ago

Novena, Singapore Mind Stretcher Education Full time

Overview Job Summary : As a Assistant Centre Manager, you are responsible for the overall operations of the centre. You will lead a team of Customer Relations Associates to run the operations and meet the centre goals. Key Responsibilities Operational Support: Conduct weekly meeting to facilitate clear communications and directions to the Customer Relations Associates. Ensure adherence to Standards Operations Procedure. Ensure the smooth execution of administrative and logistical tasks. Team Management: Provide inspirational leadership, maintain high staff morale and reduce staff turnover rate by fostering a positive and productive work place. Create a meritocratic work environment that rewards good performers and manage disciplinary issues firmly and fairly. Drive students' enrolments and reduce withdrawal numbers. Follow up on withdrawals and trial conversions closely with the customers. Ensure that the centre is clean and facilities are well-maintained. Oversee customer service initiatives, ensuring exceptional service delivery. Manage and resolve escalated inquiries and concerns. Create a warm and professional customer service experience. Establish rapport and build relationships with both prospective and existing customers. Timely submission of financial reports. Submit part-timer Customer Relations Associate and cleaner's timesheet to HR. Teacher Support: Source relief teacher when required. Coordinate and arrange reschedule of classes with the teachers. Conduct teacher orientation to ensure that they are familiar with the centre's equipment. Ensure that teachers adhere to the Standards Operations Procedure. Timely submission of teacher's payroll report to HQ. Any other ad-hoc projects or assignments which might be assigned from time to time. Education/Certifications/Technical Skills Bachelor's degree in Business Administration, Education, or a related field. Diploma holders with the relevant experience and track record can also be considered. Proficient in MS Office (Word and Excel). Strong leadership, interpersonal, problem solving and communication skills. Proven ability to lead and manage a team. Experience At least 4 years of experience in a supervisory role. #J-18808-Ljbffr

  • Assistant Manager, Centre for Population Health

    14 minutes ago

    Novena, Singapore Nanyang Technological University Full time

    To provide research management and business development support to the Director, Centre for Population Health Sciences and WHO Collaborating Centre for Digital Health and Health Education (collectively termed as Centre). S/he will report to the Centre Director functionally on a daily basis and be responsible to coordinate and manage daily operational &...

  • HR Operations Support

    1 week ago

    Novena, Singapore Gifted and Talented Education Full time

    We are a well-established enrichment centre looking for a **reliable and proactive HR Operations Support Staff / Assistant Manager** to join our growing team. If you thrive in a people-centric role and enjoy a dynamic working environment, we’d love to hear from you. **Key Responsibilities**: - Coordinate interview scheduling and trial lesson...

  • Centre Manager

    6 days ago

    Novena, Singapore Community Care Healthcare sector Full time

    Reporting to the Senior Operations Manager / Medical Director, the Centre Manager will be responsible for the daily operations and smooth management of the Centre. He / she is to ensure business sustainability via prudent management of resources. The Centre Manager will lead a team of staff, consisting of nurses, care staff and allied health professionals...

  • Centre Manager

    18 minutes ago

    Novena, Singapore Community Care Healthcare sector Full time

    Reporting to the Senior Operations Manager / Medical Director, the Centre Manager will be responsible for the daily operations and smooth management of the Centre. He / she is to ensure business sustainability via prudent management of resources. The Centre Manager will lead a team of staff, consisting of nurses, care staff and allied health professionals...

  • Senior Assistant Manager, Centre for Cancer Prevention and Early Detection

    3 days ago

    Novena, Singapore Nanyang Technological University Full time

    The Programme Manager will be responsible for driving the strategic development and administration of the Centre for Cancer Prevention and Early Detection, a new Centre at Lee Kong Chian School of Medicine (LKCMedicine), Nanyang Technological University, Singapore. This is a role for a motivated, self-directed and outcomes focused professional with a strong...

  • Sr/executive (Ttsh Trauma Centre)

    3 days ago

    Novena, Singapore Tan Tock Seng Full time

    Tan Tock Seng Hospital (TTSH) Sr/Executive (TTSH Trauma Centre) Trauma Centre **Job Description**: TTSH Trauma Centre is responsible for the efficient operation of the Trauma Registry, which includes ensuring consistency and quality in the data collection system, data integrity and submission of data to the Ministry of Health. As an Executive, your scope...

  • Freelance Receptionist

    2 days ago

    Novena, Singapore Empire Code Education Centre Full time

    You will be the main coordinator of the tuition centre branch, dealing with parents, students and trainers. The job is dynamic and requires that you have very good presentation skills, and be able to handle customers and new inquiries comfortably. Assist in operational support as and when required. - Provide strong operational and administrative support to...

  • Clinic Assistant

    5 days ago

    Novena, Singapore Evia Specialist Centre For Women Pte Ltd Full time

    **Job Title**: Clinic Assistant / Nurse **Location**: Evia Specialist Centre for Women **Employment Type**: Full Time **Reports to**: Medical Director **Job Summary** We are seeking a compassionate and motivated female **Clinic Assistant** to join our dedicated team at a Women's Specialist Clinic. The Clinic Assistant plays a key role in supporting...

  • Associate Executive, Finance

    24 hours ago

    Novena, Singapore National Skin Centre Singapore Full time $30,000 - $60,000 per year

    Company description: The National Skin Centre (NSC), a member of NHG Health, is an outpatient specialist dermatological centre with a team of dermatologists who have the experience and expertise to treat a wide variety of skin conditions.The Centre also aims to facilitate subspecialisation and be the national focus for the treatment, research, and training...

  • Senior Executive/assistant Manager, Tariph

    1 week ago

    Novena, Singapore Nanyang Technological University Full time

    The Lee Kong Chian School of Medicine (LKCMedicine) trains doctors who put patients at the centre of their exemplary care. The School, which offers both undergraduate and graduate programmes, is named after local philanthropist Tan Sri Dato Lee Kong Chian. Established in 2010 by Nanyang Technological University, Singapore, in partnership with Imperial...