People Services Team Coordinator

Hybrid

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us

About The Team:

Based in our Singapore hub, the People Experience Team is central to our APJC operations. We are looking for an energetic and motivated People Services Team Coordinator who will bring operational excellence and a service-oriented mindset to our rapidly scaling organisation. Our team is responsible for delivering seamless employee support, driving operational efficiency, and upholding compliance across the diverse regulatory landscapes of the APJC region.

About the Role:

This is a 3-month contract role designed to provide critical support during a high-growth period. You will focus on processing a high volume of employee documents, particularly during onboarding, to ensure full compliance with country-specific regulations across the APJC region. You will also be a key point of contact for employee queries, support HR partners with regional reports, and assist with payroll data entry, ensuring accuracy and timeliness.

Responsibilities

• Process global employee lifecycle transactions such as onboarding, transfers, organizational changes, and offboarding and ensuring high levels of compliance.
• Maintain people data across People/Payroll systems and implement steps to ensure 100% data integrity, performing regular and ad hoc data audits.
• Receive and respond to global employee inquiries regarding People and Payroll activities. Escalate issues to tier 2 subject matter experts as needed.
• Act as a liaison on behalf of the employee and the People/Payroll departments to resolve issues.
• Work autonomously and efficiently to ensure success of HR projects and operations
• Utilize a professional and quality-focused approach to handle inquiries, ensuring confidentiality and protection of sensitive employee information.
• Create and manage employee files and People/Payroll records, ensure all necessary documentation is captured and held in the appropriate places.
• Help implement any necessary process changes and records administration to support compliance regulations.
• Support the People Team with ongoing maintenance of electronic employee records and routine audits and other activities as required.

Skills/experience

• 1-2 years in HR administration and comfortable handling sensitive employee information
• Effective communicator, who can clearly explain information - verbally and in writing - to employees across the APJC region
• Experience with HRIS & ATS systems
• Excellent verbal and written communication skills
• Highly detailed and process oriented
• Comfortable with large data sets and strong Excel/Google Sheets skills
• Strong organizational, problem-solving and time management skills
• Adaptability in a dynamic, fast-paced environment
• Familiarity with Workday or ZenDesk would be an advantage

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

: We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA

Create a Job Alert

Interested in building your career at Cloudflare? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Legal Name (if different than above)

Would you like to include your LinkedIn profile, personal website or blog?

How did you hear about this job? *

Do you now or will you in the future require immigration sponsorship to work at Cloudflare in Singapore? * Select...

Please review and acknowledge Cloudflare's Candidate Privacy Policy ). *