Director, Sales Operations

3 days ago


Singapore ASM Full time

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Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Responsibilities
Lead a team of sales operations professionals in the execution of sales strategies.
Develop and implement processes and best practices to ensure successful sales outcomes.
Establish and maintain relationships with cross functional stakeholders.
Utilize excellent communication, problem solving, and analytical skills to effectively influence stakeholders at all levels.
Adapt quickly to changing business requirements and ensure the team is able to keep up with the pace.
Monitor sales operations performance and develop strategies to improve processes.
Develop and implement performance metrics and KPIs for sales operations.

  • Revenue Process Optimization: Design and implement streamlined processes to align sales, business units, operations, enhance revenue execution and scalability.
  • Stakeholder Collaboration: Partner with sales, CS/inside sales, business units, operations, and finance leaders to align strategies, ensuring seamless coordination across revenue-generating functions.
  • Data & Analytics: Oversee revenue forecasting, pipeline analysis, and KPI reporting using tools like CRM or business analytic tools, providing actionable insights to stakeholders and leadership.
  • Technology & Systems Management: Optimize the revenue tech stack (e.g., CRM, ERP systems) to support integration and scalability, collaborating with IT and cross functional teams to ensure alignment with business needs.
  • Team Leadership and Talent Development: Lead and mentor a small revenue operations team, fostering a culture of collaboration, accountability, and continuous improvement.
  • Sales Enablement: Support sales teams with tools, processes, and insights to improve pipeline velocity and deal closure rates, without directly managing sales.
  • Compliance & Efficiency: Ensure revenue processes comply with company compliance standards in export control, audit, legal compliance.
  • Knowledge


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