Associate, Service Request Management

**Service Request and Knowledge Manager** - Opportunity to **be a part of a Service Delivery/Management organization in Singapore!**: - ** Based in Singapore**, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021). -...

**General Information**: - Req # - WD00078240 - Career area: - Information Technology - Country/Region: - Singapore - State: - Central Singapore - City: - SINGAPORE - Date: - Friday, February 7, 2025 - Working time: - Full-time **Additional Locations**: - Singapore - Central Singapore - Singapore - Singapore - Central Singapore - SINGAPORE **Why...

**Job Description & Requirements** - Responsible for processing incoming service requests such as software installation, PC setup, data transfer, and print queue / Static IP / SAP printer. - Manage vendors to ensure that delivery and deployment are done within SLA. Raise clearance for vendors. - In charge of Monthly SLA & Billing Reporting - Daily assessment...

As Client Service Associates (CSAs), you are a member of the International Client Service and Marketing Support team and contributes to our mission of not only deliver the best portfolio performance, but also the best service to our clients while maintaining the highest standards of ethics. We are seeking a bright, articulate, and detail-oriented associate...

Job ScopeAnalyze and understand customer needs and requirements to provide tailored solutions.Prepare and generate quotations to customers using Salesforce.Collaborate with vendors to negotiate and secure competitive pricing.Support bid management activities, including:Reviewing tender documents thoroughly.Preparing and organizing all necessary submission...

**Executive Summary** Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs,...

Job Description Summary HarbourVest is seeking a Client Service Associate to join our Client Service Organization. This role will work closely with Account Managers and across HarbourVest functional teams to complete daily inquiries from different clients across all types of funds and accounts. HarbourVest’s clients are primarily institutions including...

**Job Title**: Service Request Administrator (with DC Ops Support) **Location**: Singapore, Buona Vista **Contract Type**:12 MONTHS, CONTRACT **Salary**: Up to $3,000 per month **Working Hours**:40 hours per week + 1 Saturday each month (rostered) **Experience Required**: Minimum 1 year (Government sector experience is an advantage) **Job...

**Senior Customer Service Associate, Group Contact Centre** As part of Group Contact Centre, the Senior Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with...

Location- Singapore- Experience- Job Type**Job Description**: **Senior / Customer Service Associate, Group Contact Centre** As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are...