Associate, Service Request Management

**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $3,000 - $3,500 Per Month **Date Posted** 3 hours ago Additional Details **Job ID** 33895 **Job Views** 1 Roles & Responsibilities **Duties and Responsibilities** - Duty coverage (outstanding follow up or clarification with NEC internal team or agency user for peers who...

Job Title: Service Request Administrator (with DC Ops Support)Location: Singapore, Buona VistaContract Type: 12 MONTHS , CONTRACTSalary: Up to $3,000 per monthWorking Hours: 40 hours per week + 1 Saturday each month (rostered)Experience Required: Minimum 1 year (Government sector experience is an advantage)Job OverviewWe are seeking a proactive and...

**Job Description & Requirements** - Responsible for processing incoming service requests such as software installation, PC setup, data transfer, and print queue / Static IP / SAP printer. - Manage vendors to ensure that delivery and deployment are done within SLA. Raise clearance for vendors. - In charge of Monthly SLA & Billing Reporting - Daily assessment...

Raise incidents, service request and change request for related IT service and Mobile devices, - and its reporting - Undertake change coordinator role to route Incidents/SR/CR to relevant parties - Follow-up of Incidents/SR/CR raised till closure - Renew and update maintenance and service contracts info - Perform review of user accounts reports and...

We strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the link between our product teams and customers, we build mutually...

As Client Service Associates (CSAs), you are a member of the International Client Service and Marketing Support team and contributes to our mission of not only deliver the best portfolio performance, but also the best service to our clients while maintaining the highest standards of ethics. We are seeking a bright, articulate, and detail-oriented associate...

Our Client, in the **Manufacturing Industry **located in the **East **has opening for **Customer Service Associate **Responsibilities**: - To manage and maintain all records of communications with customers either through log books or electronic data - To coordinate with Production department in ensuring that shipments are done as committed in Sales...

Our client is a well established and growing telco operator. With their expansion scheme, they are now looking for a RFS (Request for Service) Manager. As a RFS (Request for Service) Manager, you will be responsible for the following: - Handle all the non standard service requests from client(s) and coordinate with various stakeholders to deliver the...

**Job Scope** - Analyze and understand customer needs and requirements to provide tailored solutions. - Prepare and generate quotations to customers using Salesforce. - Collaborate with vendors to negotiate and secure competitive pricing. - Support bid management activities, including:Reviewing tender documents thoroughly. Preparing and organizing all...

Job ScopeAnalyze and understand customer needs and requirements to provide tailored solutions.Prepare and generate quotations to customers using Salesforce.Collaborate with vendors to negotiate and secure competitive pricing.Support bid management activities, including:Reviewing tender documents thoroughly.Preparing and organizing all necessary submission...