Service Request Administrator

2 weeks ago


Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

**Job Description & Requirements**
- Responsible for processing incoming service requests such as software installation, PC setup, data transfer, and print queue / Static IP / SAP printer.
- Manage vendors to ensure that delivery and deployment are done within SLA. Raise clearance for vendors.
- In charge of Monthly SLA & Billing Reporting
- Daily assessment of outstanding service requests and follow-up with clients, resolver groups, and vendors.
- Assigning and unassigning tokens.
- Assist with ad hoc report extraction and generate reports.
- Maintain user guides and process documentation.

**HOW TO APPLY:
Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

Joane Carrido
Registration number: R1770751EA

Licence No: 12C6253



  • Singapore U3 InfoTech Pte Ltd Full time $30,000 per year

    Job Title: Service Request Administrator (with DC Ops Support)Location: Singapore, Buona VistaContract Type: 12 MONTHS , CONTRACTSalary: Up to $3,000 per monthWorking Hours: 40 hours per week + 1 Saturday each month (rostered)Experience Required: Minimum 1 year (Government sector experience is an advantage)Job OverviewWe are seeking a proactive and...


  • Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $3,000 - $3,500 Per Month **Date Posted** 3 hours ago Additional Details **Job ID** 33895 **Job Views** 1 Roles & Responsibilities **Duties and Responsibilities** - Duty coverage (outstanding follow up or clarification with NEC internal team or agency user for peers who...


  • Singapore ITCAN Pte Ltd Full time

    Raise incidents, service request and change request for related IT service and Mobile devices, - and its reporting - Undertake change coordinator role to route Incidents/SR/CR to relevant parties - Follow-up of Incidents/SR/CR raised till closure - Renew and update maintenance and service contracts info - Perform review of user accounts reports and...

  • Trust Administrator

    2 weeks ago


    Singapore CSC (Corporation Service Company) Full time

    **Trust Administrator** **Singapore** **Mon-Fri, 8:30AM - 5:30PM** **Hybrid **Intro**: Report to Head of Private Clients, you will support Trust Managers in daily administration of trust mandates. **Some of the things you'll be doing**: - Assist Trust Managers to deliver a full suite of trust and corporate services to clients, including but not limiting...


  • Singapore Moody's Investors Service Full time

    Moody’s Singapore is looking for an independent self-starter with a positive approach, to help provide administrative support in the Singapore office. The role will provide high-level administrative support to several senior managers and assigned teams, including travel arrangements and expense management. ***Core responsibilities**: **Administrative...


  • Singapore Talent Trader Group Full time $40,000 - $80,000 per year

    Responsibilities:Provide administrative support to the service team in the HVAC industry. Coordinate and schedule service appointments with customers. Receive and process service requests and inquiries from customers. Prepare and maintain service documentation, including work orders and service reports. Ensure accurate and timely recording of service...


  • Singapore Xcellink Pte Ltd Full time

    Our client is a well established and growing telco operator. With their expansion scheme, they are now looking for a RFS (Request for Service) Manager. As a RFS (Request for Service) Manager, you will be responsible for the following: - Handle all the non standard service requests from client(s) and coordinate with various stakeholders to deliver the...

  • Service Administrator

    2 weeks ago


    Singapore W.H. BRENNAN & COMPANY (PRIVATE) LIMITED Full time

    **About us**: We enable our customers to operate in highly legislative markets effectively and safely, by providing best value products and services. Our people are the experts in the design, manufacture, inspection, service & maintenance of critical safety equipment. We invite you to join us now, for an exciting career growth! **Responsibilities**: -...


  • Singapore U3 Infotech Pte Ltd. Full time

    About U3 Infotech U3 is a mainstream player in IT Professional Services, Project Management, IT Projects and services, headquartered in Singapore and incorporated in 2002, Singapore. Over the past 19 years, we established our footprint across the region & established a deep relationship along with excellent cultural business understanding. What You'll Do...


  • Singapore Ensign InfoSecurity Full time

    Talent Acquisition at Ensign InfoSecurity | Join us | Make a difference | Conquer The Unknown | IHRP-CP Job Scope: Analyze and understand customer needs and requirements to provide tailored solutions. Prepare and generate quotations to customers using Salesforce. Collaborate with vendors to negotiate and secure competitive pricing. Support bid management...