Service & operations executive
4 weeks ago
As a Service and Operations Executive, you will play a crucial role in ensuring the efficient operation of our company's service department. You will be responsible for managing service requests, coordinating field service personnel, and overseeing daily operations to meet customer needs and organizational objectives. Your attention to detail, problem-solving skills, and dedication to providing exceptional service will contribute to our continued success. Responsibilities : Service Request Management: Receive and process service requests from clients via various channels, including phone, email, and service management systems. Assess the urgency and technical requirements of each service request. Schedule service appointments and assign field service personnel based on availability and skills. Maintain accurate records of service requests, appointments, and service outcomes. Field Service Coordination: Coordinate the deployment of field service engineers and technicians to customer sites. Ensure that field personnel have the necessary tools, equipment, and resources to perform their tasks effectively. Monitor field service activities to ensure timely completion and customer satisfaction. Address any on-site challenges or issues that may arise during service visits. Client Communication: Serve as the primary point of contact for clients regarding service-related inquiries, updates, and issue resolution. Communicate service appointment details, including arrival times and technician information, to clients. Follow up with clients to gather feedback on service quality and overall satisfaction. Inventory Management: Maintain an accurate inventory of spare parts, tools, and equipment required for service operations. Coordinate the replenishment of inventory items as needed. Monitor inventory levels to minimize downtime and ensure efficient service delivery. Process Improvement: Identify opportunities to streamline service processes, reduce costs, and enhance overall efficiency. Collaborate with the Operations Manager to implement process improvements and best practices. Participate in regular meetings to discuss operational challenges and solutions. Reporting: Generate regular reports on service performance, including response times, resolution rates, and customer feedback. Provide insights and recommendations based on report findings to improve service operations. Qualifications : Bachelor's degree in Business Administration, Operations Management, or a related field preferred. Proven experience in service operations, preferably in a technical or equipment service environment. Strong organizational skills and the ability to manage multiple tasks and priorities. Excellent communication and interpersonal skills for client interactions and team collaboration. Proficiency in using service management software and tools. Problem-solving abilities to address service-related challenges effectively. Attention to detail and a commitment to delivering high-quality service. Flexibility to adapt to changing priorities and work schedules. Application for Service & Operations Executive #J-18808-Ljbffr
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Senior Executive Officer, Facilities
4 weeks ago
Singapore ASSOCIATION OF MUSLIM PROFESSIONALS Full timeRoles & ResponsibilitiesWe are looking for an experienced and skilled individual to join our team. The successful candidate will be responsible for overseeing all facilities operations and management to ensure a smooth and efficient working environment for our employees.Job Description: Plans, organises, co-ordinates and executes effective Facilities...
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Senior Executive Officer, Facilities
2 weeks ago
Singapore ASSOCIATION OF MUSLIM PROFESSIONALS Full timeRoles & ResponsibilitiesWe are looking for an experienced and skilled individual to join our team. The successful candidate will be responsible for overseeing all facilities operations and management to ensure a smooth and efficient working environment for our employees.Job Description: Plans, organises, co-ordinates and executes effective Facilities...
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Executive Chef
3 weeks ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeJob OverviewTREETOPS EXECUTIVE RESIDENCES is seeking an experienced Executive Chef & Café Operations Manager to lead the day-to-day operations of our on-site café.About the RoleThis is a dynamic opportunity for a highly motivated and organized individual with excellent leadership and customer service skills to join our team.The successful candidate will be...
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Strategic Facilities Director
3 weeks ago
Singapore ASSOCIATION OF MUSLIM PROFESSIONALS Full timeOverviewThe Association of Muslim Professionals is seeking a seasoned professional to lead its facilities management operations. This critical role requires a skilled individual to oversee all aspects of facilities maintenance, ensuring a seamless and efficient working environment for our employees.Estimated Salary: SGD 80,000 - SGD 110,000 per annumJob...
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Operations executive
1 month ago
Singapore Woodlands Transport Service Pte Ltd Full timeLocated at an International School, you will be handling daily operations and coordination for all relevant stakeholders and clients. You will ensure the preparation and execution of bus routes are in a safe, efficient and reliable manner. Responsibilities Manage all elements of planning, organisation, coordination, supervision and customer service of the...
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Executive F&B Operations Director
4 weeks ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeAbout Treetops Executive ResidencesAt Treetops Executive Residences, we pride ourselves on delivering exceptional experiences for our guests. As a leading provider of luxury accommodations, we are seeking an experienced Cafe Manager to join our team.Job SummaryThe successful candidate will be responsible for overseeing the day-to-day operations of our café,...
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Executive Director of Transportation Operations
3 weeks ago
Singapore LUXURY COACH SERVICE Full timeAbout UsLUXURY COACH SERVICE is a reputable transportation company seeking an experienced Executive Director of Transportation Operations to join our team.Job SummaryWe are looking for a highly skilled and organized individual to lead our transportation operations. The successful candidate will be responsible for coordinating between customers and...
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Senior Manager
1 week ago
Singapore Agency for Science, Technology and Research (A*STAR) Full timeJob Responsibilities: Develop, secure, and manage industry partnerships for the AMPE cluster. Stay updated on AI and manufacturing technology trends and conduct thorough market research and competitive analysis for actionable insights. This may involve conducting SWOT analyses to enable ASTAR/AMPE to formulate a strategic plan to optimize business and...
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Senior Manager
2 weeks ago
Singapore Agency for Science, Technology and Research (A*STAR) Full timeJob Responsibilities: Candidate will be required to develop, secure and manage industry partnerships for the AMPE cluster . Candidate should stay updated on AI and manufacturing technology trends and conduct thorough market research and competitive analysis on companies, competitors and the market for actionable insights. This may involve conducting SWOT...
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Senior Executive, Facilities Operations Manager
4 weeks ago
Singapore LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE) Full timeAbout UsAt LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE), we strive to create a positive impact in our community. Our team is dedicated to providing exceptional services that bring people and animals together.About the RoleWe are currently seeking a highly skilled Senior Executive, Facilities Operations Manager to join our team. This is a fantastic...
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*confidential* chief executive officer
1 month ago
Singapore Space Executive Full timeAbout the Company A leading fintech group poised to redefine wealth management through a cutting-edge platform. The company is on an ambitious journey to create a state-of-the-art solution tailored to modern wealth management needs. Role Overview The CEO will play a pivotal strategic and operational role in leading the company’s vision and execution for...
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Executive Director of Family Office Operations
4 weeks ago
Singapore AP EXECUTIVE PTE. LTD. Full timeAbout the RoleWe are seeking an Executive Director of Family Office Operations to spearhead our organization's administrative and operational management. This leadership position combines strategic communication, efficient administrative operations, and effective communication with external and internal stakeholders.Key ResponsibilitiesCollaborate with...
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Facilities Management Director
4 weeks ago
Singapore ASSOCIATION OF MUSLIM PROFESSIONALS Full timeAbout the RoleWe are seeking a highly skilled Facilities Management Director to oversee all facilities operations and management for our employees at the Association of Muslim Professionals. This role is responsible for ensuring a smooth and efficient working environment, making it an excellent opportunity for those passionate about building management and...
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Maintenance and Operations Coordinator
3 weeks ago
Singapore MERRIES EMPLOYMENT LLP Full timeCompany OverviewMERRIES EMPLOYMENT LLP is a leading recruitment agency with a strong presence in the industry.Job SummaryWe are seeking a highly skilled Maintenance and Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our facilities and equipment.Job DescriptionThe...
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Restaurant Operations Manager
4 weeks ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeJob DescriptionAs a Restaurant Operations Manager at TREETOPS EXECUTIVE RESIDENCES, you will be responsible for overseeing the day-to-day operations of our café. This includes leading the F&B team, establishing targets and KPIs, creating schedules and policies, and maintaining high standards of service and cleanliness.Your key responsibilities will...
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OPERATIONS EXECUTIVE
4 months ago
Singapore LUXURY COACH SERVICE Full timeRoles & ResponsibilitiesResponsibilities• Coordination between customers and operations• Support and growth and business development team• Assist the Head Operations/Business Development Director in resolving operations issues• Arrange to meet up with clients and take charge of ad hoc projects and events• Liaising with clients on their...
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OPERATIONS EXECUTIVE
2 weeks ago
Singapore LUXURY COACH SERVICE Full timeRoles & ResponsibilitiesResponsibilities• Coordination between customers and operations• Support and growth and business development team• Assist the Head Operations/Business Development Director in resolving operations issues• Arrange to meet up with clients and take charge of ad hoc projects and events• Liaising with clients on their...
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Senior Fleet Operations Manager
1 month ago
Singapore Executive Group Full timeJob SummaryWe are seeking a highly skilled Senior Fleet Operations Manager to join our team at Executive Group.About the RoleThis is an exciting opportunity to lead and manage our fleet operations, ensuring that all vessels are maintained in seaworthy condition and trading certificates are valid. The successful candidate will be responsible for monitoring...
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Temp Assistant Projects Executive
4 weeks ago
Singapore SAFRA National Service Association Full timeRoles & ResponsibilitiesTEMP ASSISTANT PROJECTS EXECUTIVE (6 Months Contract)SAFRA Cohesion ServicesYou will play a vital role in the organising of cohesion events for NS Units and corporate organizations.Main/ Key Responsibilities : Service new/existing NS units and other corporate organizations for their cohesion events. Facilitate and lead team building...
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Lifting Operations Manager
4 weeks ago
Singapore Artemis Executive Solutions Full timeJob SummaryWe are seeking a highly skilled Lifting Engineer to join our team at Artemis Executive Solutions. As a key member of our construction and engineering project management sector, you will play a critical role in ensuring the safe execution of lifting operations on various projects.
