Programme Support Specialist

2 days ago

Singapore beBeeSupport Full time
Programme Support Specialist Role Summary
We are seeking an experienced Programme Support Specialist to join our team. As a key member of our programme delivery team, you will be responsible for ensuring the smooth day-to-day operation of our programmes.
Key Responsibilities:
  • Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly.
  • Provide support for learners and companies through telephone, emails and walk-ins.
  • Ensure smooth daily operational activities.
  • Assist in classroom facilitation.
  • Preparation of course materials.
  • Administrative work (Attendance, Evaluation, Document Filing, etc).
  • Monitor and schedule all trainings to ensure compliance.
  • Assist in the company's continuous improvements and training related areas.

The role involves managing student inquiries, assisting with course-related administrative tasks, and ensuring a seamless enrolment and post-course experience. As the primary point of contact for students, you will address their needs promptly and professionally while collaborating with internal teams to maintain high service standards.

This position requires excellent communication and interpersonal skills, with a strong command of written and spoken language. Proficiency in MS Office is also essential, as well as the ability to work independently and as part of a team in a fast-paced and changing environment.

Requirements:
  • Excellent communication and interpersonal skills.
  • Strong command of written and spoken language.
  • Proficiency in MS Office.
  • Ability to work independently and as part of a team.
  • Excellent time management and organisational skills.

We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.

Join us and become an integral part of our team, working together to deliver high-quality programmes and services to our customers.

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