Business Manager

7 days ago

Singapore The Bank of East Asia (BEA) Full time

Responsibilities The role is responsible for driving business planning processes, supporting performance monitoring and enabling strategic decision making in collaboration with Department / Unit / Business Heads locally and cross-border with Head Office departments and functions. The role also provides executive support to the General Manager, ensuring smooth coordination of leadership activities, stakeholder engagement, effective internal communication and timely follow up on key priorities and deliverables. Finance Support the Branch’s annual and periodic business planning, budgeting and forecasting exercises. Assist to track financial and non-financial data to track branch performance against balanced performance scorecard, highlighting gaps and areas for improvement. Prepare management reports, dashboards and presentations for internal reviews and Head Office reporting. Customer Coordinate with Departments to track customer-centric initiatives and service improvement plans. Assist the GM in preparing materials for customer engagement reviews, strategic partnerships and corporate presentations. Process Assist the GM to monitor and follow up on execution and tracking of key strategic projects, aligned to Branch’s goals. Facilitate management routines such as performance reviews, offsite, townhalls and coordination meetings. People Assist in resource planning, headcount management and capability development. Liaison between GM and Department/Business/Unit Heads to ensure clear alignment on expectations and cascading of messages. Compliance & Risk Management Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the

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