Senior Client Manager
5 days ago
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Senior Client Manager is an advanced subject matter expert. This is a quota-bearing sales persona, and the primary responsibility of the role is to take full ownership of assigned accounts, retain these clients and find new business.
The focus of this role is to manage and grow relationships in order to drive land, expansion and renewals across all solutions within assigned accounts.
The Senior Client Manager is required to pursue leads identified by aligned lead generation representatives/business development representatives.
What you'll be doing
Key Responsibilities:
Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3.
Pursues leads identified by aligned Lead Generation/Business Development Representatives.
Minimizes churn and maximizes retention in assigned accounts.
Drives client satisfaction throughout the entire lifecycle of the clients’ buying process.
Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions.
Influences and works closely with vendors/partners to achieve required results.
Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
Develops open and effective channels of communication in with each client within the assigned
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