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Customer Support Associate

2 weeks ago

Singapore beBeeSupport Full time

Customer Support Associate

The primary function of this role is to provide exceptional support to internal teams and customers, ensuring seamless collaboration and optimal service delivery.

Key responsibilities include managing data entry and documentation tasks, coordinating customer service issues, and updating records in ERP systems.

Additionally, the incumbent will be responsible for preparing client documentation, submitting reports, and providing regular updates to stakeholders.

This position requires a strong service sense, excellent communication skills, and the ability to work under pressure.

Requirements:

  • Proven ability to build relationships with vendors, internal clients, and colleagues.
  • Good time management and high learning ability.
  • Ability to work independently and as part of a team.