Customer Service Officer

7 days ago

Singapore MCKIN TALENT SOLUTIONS PTE. LTD. Full time

Roles & Responsibilities JOB DESCRIPTION Answer customer inquiries via phone, email, or chat Provide timely support and accurate information Log and resolve customer issues professionally Process transactions, bookings, or service requests Follow up with customers to ensure resolution satisfaction Escalate complex issues to relevant departments Maintain CRM records and update customer logs Support service recovery and build positive customer relationships Collect feedback to improve customer experience Work with teams to enhance customer service processes JOB REQUIREMENTS Minimum Diploma and above Strong attention to detail, organization, and time management skills Entry-level candidates are welcome to apply; training will be provided EA License Number: 25C2980 Disclaimer: By applying, you consent to being contacted for current or future job opportunities. All personal data will be managed in line with Singapore’s PDPA and used solely for recruitment purposes. Tell employers what skills you have Microsoft OfficeStrong Attention To DetailCustomer ExperienceInterpersonal SkillsCustomer RelationshipsService RecoveryAdministrationOffice AdministrationAdaptabilityGood Communication SkillsCommunication SkillsAdministrative SupportCustomer SatisfactionTeam PlayerCustomer ServiceDispositionSchedulingAble To Work IndependentlyCustomer Service Experience

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