Reservations Executive
2 weeks ago
An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:
- Maxwell Reserve, Autograph Collection Hotel (Marriott);
- Duxton Reserve, Autograph Collection Hotel (Marriott);
- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).
Garcha Group Benefits:
- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
- As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see
- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.An exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company.
Marriott Hotels:
· Duxton Reserve Singapore, Autograph Collection
· Maxwell Reserve Singapore, Autograph Collection
· The Vagabond Club, a Tribute Portfolio Hotel
· The Serangoon Club, a Tribute Portfolio Hotel
Restaurants & Bars:
· Yellow Pot, Anouska's (Duxton Reserve)
· Shikar, Cultivate Cafe, Isabel Bar, Officers' Mess Polo Bar (Maxwell Reserve)
· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)
· GupShup (The Serangoon House)
Garcha Group Benefits:
· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide
· As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey
· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates
· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore
· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels
- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars
POSITION SUMMARY:
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Ensure that all correspondence are replied within 24 hours.
- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue. Input and access data in reservation system.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
- Follow proper escalation procedures when addressing guest concerns.
Key Requirements
- At least 1 year experience in a similar role
- Fluent in English (Written and Spoken)
- Excellent telephone & email etiquette
Work Autonomously
Front Office
Analytical Capability
Actuarial
Reserves
Restaurants
Secondary Education
Quality Assurance
Property
Hospitality Industry
Research and Development
Compass
Opera
Fixed Income
Health Insurance
Email Etiquette
-
Reserving Analyst
1 week ago
Singapore SPEARING EXECUTIVE SEARCH PTE. LTD. Full timeOur client is seeking a noteworthy Property & Casualty part-qualified actuary to support the CFO team as for the P&C business. Based out of our regional hub in Singapore, this role reports to the Regional Head of Reserving, and will support both Group and local reporting for various branches across Asia, with a short-term focus on IFRS17...
-
Reserving Analyst
1 week ago
Singapore SPEARING EXECUTIVE SEARCH PTE. LTD. Full timeOur client is seeking a noteworthy Property & Casualty part-qualified actuary to support the CFO team as for the P&C business. Based out of our regional hub in Singapore, this role reports to the Regional Head of Reserving, and will support both Group and local reporting for various branches across Asia, with a short-term focus on IFRS17...
-
Reservation Executive
1 week ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time**Shangri-La Rasa Sentosa, Singapore** We are looking for a **Reservation Executive **to join our team! As a **Reservation Executive **, we rely on you to: - Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities - Assist to maintain effective booking processes and follow through guest...
-
Reservations Executive
2 weeks ago
Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full timeRoles & ResponsibilitiesSCOPEReporting to the Reservations Supervisor, the Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. He/She handles all reservations requests via telephone, email, fax and internet in a...
-
Executive, Reservation
2 weeks ago
Central Singapore CapitaLand Full timeAbout Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: Manage reservation requests - Monitor team to ensure...
-
Reservation Executive
1 week ago
Singapore RAFFLES SENTOSA SINGAPORE Full time**JOB SUMMARY**: The Reservation Executive is responsible for handling reservations, ensuring an excellent experience for guests before they arrive at the hotel. This includes managing booking systems, processing requests, providing information, and ensuring all guest needs are met. You will be a key point of contact for guests making reservations, and work...
-
Reservations Executive
2 days ago
Singapore Shangri-La Hotels Full timeShangri-La International Hotel Management Ltd. We are currently seeking a dynamic and enthusiastic Rooms Reservations Executive to join our team. If you have a passion for delivering top-notch service and enjoy working in a fast-paced environment, we invite you to apply. As a Rooms Reservations Executive, you will be a key point of contact for guests...
-
Reservations Sales Executive
6 days ago
Singapore Dynamic Human Capital Full timeHiring for 1 x Reservation Sales Executive **Location**: Central **Working days**: Monday to Friday **Working hours**: 8.30am to 6pm **Responsibilities**: The main role of the Executive, Central Reservation is to aid and support the Sales Department by effectively and efficiently processing all forms of reservations. He/she is required to handle and...
-
Reservations Executive
2 weeks ago
Singapore FURAMA PTE. LTD. Full timeRoles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...
-
Reservation Executive
5 days ago
Singapore Hotel Grand Pacific Full timeHandling of reservations requests and enquiries from all market segments - Good knowledge of PMS and channel distribution tools - Manage reservations and ensure all reservations are keyed in promptly and accurately - To assist the Revenue Manager in management of room inventory and yield - To assist the Revenue Manager with channel distribution - To assist...
-
Reservations Executive
2 days ago
Singapore ST HOSPITALITY PTE. LTD. Full time**Position Purpose**: - To assist the Assistant / Reservations Manager on daily basis and to ensure smooth and efficient operations in the department through prompt, effective and proper reservations, and sales support service to achieve maximum room revenue to meet or exceed the revenue target. **Essential Functions**: - To maintain high level of...
-
Sales & Reservations Executive
3 days ago
Singapore HERITAGE HOSPITALITY PTE. LTD. Full time**JOB SUMMARY** The Sales & Reservations Executive is responsible and accountable for all activities pertaining to Reservations. **ACCOUNTABILITIES**: 1. Provide prompt service delivery in all aspects of reservations sales and booking cycle (eg. phone sales, inquiry handling, turn-around response and follow through). 2. Maintain knowledge of special...
-
Reservation Sales Executive
1 week ago
Central Singapore HMLET CENTRAL PTE. LTD. Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $3,000 - $3,500 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 117114**Job Views** - 1Roles & Responsibilities **About the job** Hmlet is the leading flexible living brand in Asia, disrupting the home rental market by offering urbanities a curated, cost...
-
Reservations Executive
3 weeks ago
Singapore DHI DOWNTOWN PTE. LTD. Full timeRoles & ResponsibilitiesKnows all reservations process and handling. Proficient in operating the reservations systems and equipment. Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests. Ensures that all reservations are entered accurately, and database update...
-
Reservations Executive
2 weeks ago
Singapore DHI DOWNTOWN PTE. LTD. Full timeRoles & ResponsibilitiesKnows all reservations process and handling. Proficient in operating the reservations systems and equipment. Provides prompt, courteous and efficient service at all times, and ensure a constant high standard of pre-arrival experience provided to our guests. Ensures that all reservations are entered accurately, and database update...
-
Reservations Executive
1 week ago
Singapore MERCURE SINGAPORE BUGIS Full time**Responsibilities**: - Reporting directly to the Assistant Reservations Manager, the Reservations.Executive is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. - Work closely with all Front Office and Sales & Marketing colleagues, and in particular, Sales & Marketing, providing...
-
Senior Reservations Assistant
2 weeks ago
Singapore Parkway Pantai Full timeTake supervisory responsibility of the Reservation team in the day-to-day operations of the Reservation unit. Is responsible for all aspects of the patient bed reservations and for triaging patients at point of registration. Perform the role of Preceptor for junior Reservations personnel. Deputizes the Senior Reservations Executive in his/her absence. **Key...
-
Reservation Sales Executive
2 weeks ago
Singapore THE FULLERTON HOTEL Full timeRoles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...
-
Reservation Sales Executive
3 weeks ago
Singapore THE FULLERTON HOTEL Full timeRoles & ResponsibilitiesThe Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all...
-
Reservations Officer
2 weeks ago
Singapore KECK SENG HOTEL PTE LTD Full time**Job Description**: - Promote and sell the Hotel products and services - Maintain a high level of product and service knowledge - Develop and maintain a regular pattern of sales activities with regular clients - Prepare and execute action plans which increase reservation sales and associated business - Manage group reservation and rooming list, accept &...