Call Centre Operator | Healthcare HQ

**Key Responsibilities**: - Patient Interaction: Handle inbound and outbound calls, responding to patient inquiries and providing relevant information about medical services, appointment availability, and clinic policies. - Appointment Scheduling: Manage appointment bookings and rescheduling, ensuring proper coordination between patients and healthcare...

Job TitleA Call Centre Representative opportunity in the Healthcare Industry.

to conceptualise TCC service models, ensuring that the functions of TCC align with the Company strategies and priorities. - Appointed vendors to plan and operationalise TCC services. - Existing Call Centres within Company, to establish the services, work flows and processes that Functions will undertake. - Procurement/ Legal/ IT for procurement of services...

Call Centre Agent (General Enquiries Hotline)Join us to apply for the Call Centre Agent (General Enquiries Hotline)role at Singapore General Hospital . Job Responsibilities You will support the Call Centre Department by answering and managing calls, faxes, and emails from members of the public, patients, staff from other government agencies, and health...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics in Singapore and overseas branches in Shanghai and Hangzhou. As a Singapore leading aesthetics and healthcare chain with presence in Shanghai, Hangzhou, Kuala Lumpur and Manila, it will be a great opportunity for you to grow and learn in a multi-disciplinary...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

**Job Description**: As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...