Senior Technical Support Engineer
8 hours ago
Overview As a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company's equipment. The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service teams and/or customers. Responsibilities Perform machine installation, commissioning, and production monitoring Act as 2nd level regional support for internal and external customers in Rest of Asia, addressing all aspects of service activities Respond to customer and regional service calls; attend to problems at customer sites when required Deliver on-site product training (hardware/software) to customers and internal teams, including Field Service Engineers, as a designated technical product champion for ASMPT Lead or contribute to global training projects by formulating course content and materials; standardize training scope and deliver professionally Develop and conduct refresher training for trainers and Field Service Engineers Drive continuous improvement by developing new ideas and technologies for product training delivery that add value to our customers Participate in other technical-related activities specific to our SMT Solutions offerings Requirements Diploma or Degree in Electrical, Electronics, or Mechatronics Engineering Basic project management knowledge is an advantage Minimum 5 years of experience in SMT and Advanced Packaging Process and Applications in manufacturing and production environments is preferred Familiarity with Fuji and Panasonic equipment is a plus Experience in leading a team is a plus Strong analytical and problem-solving skills, with a focus on results and quality Ability to work independently with a high level of initiative and willingness to learn Willingness to travel on short notice Excellent teamwork and interpersonal skills; ability to collaborate in a multicultural environment with stakeholders at all levels globally Seniority level Mid-Senior level Employment type Full-time Industries Machinery Manufacturing, Semiconductor Manufacturing, and Appliances, Electrical, and Electronics Manufacturing #J-18808-Ljbffr
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Senior Technical Support Engineer
7 days ago
Singapore BELFOR (ASIA) PTE LTD Full timeAs part of our business active development and expansion plan, we have an immediate vacancy for the role of Senior Technical Support Engineer. BELFOR is in the disaster recovery and decontamination business, we have solid footprint across Singapore islandwide and the Asia countries. Being established and professional, our specialists are champion in the...
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Singapore Comaea Consulting Pte Ltd Full time**Job Information**: Industry **Marine** *** Work Experience **5+ years** *** Salary **Attractive** *** City **Singapore** *** State/Province **South West** *** Country **Singapore** *** Zip/Postal Code **079026** Our client is an international marine capital equipment manufacturer and a leader in the marine industry in its...
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Senior Technical Support Engineer
2 days ago
Singapore ASMPT Full timeRole: As a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company's equipment. The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service teams...
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Senior Technical Support Engineer
2 days ago
Singapore WalkMe Full timeAs a Senior Technical Support Engineer you will report to a Team Lead and work with Product Managers, Account Managers, Solutions Engineers, Solutions Consultants, and customers on solving critical technical issues. You can quickly assess and resolve complex problems across a broad range of WalkMe offerings (e.g. web, mobile, desktop), 3rd party...
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Technical Support Engineer
6 days ago
Singapore NOV Full timeTechnical Support Engineer – NOV Join NOV as a Technical Support Engineer to provide on‐site support for oil and gas equipment. Responsibilities Investigate and resolve field failure issues at shipyard and customer sites. Co‐ordinate manpower and resources to address urgent and major product quality or installation problems. Prepare training materials,...
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IT Support Engineer
7 days ago
Singapore IT Support Full timeWe're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...
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Senior Technical Support Engineer
2 days ago
Singapore Binance Full timeSenior Technical Support Engineer (API Trading)Crypto Jobs Job Description Job Title: Senior Technical Support Engineer (API Trading)Location: Singapore (Remote; flexible across LATAM/EU/MENA/APAC regions)About Binance Binance is the world's largest cryptocurrency exchange and a leader in the blockchain ecosystem, serving over 250 million users across 100+...
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Senior Technical Support Engineer
6 days ago
Singapore Binance Full timeSenior Technical Support Engineer (API Trading)Crypto Jobs Job Description Job Title: Senior Technical Support Engineer (API Trading)Location: Singapore (Remote; flexible across LATAM/EU/MENA/APAC regions)About Binance Binance is the world’s largest cryptocurrency exchange and a leader in the blockchain ecosystem, serving over 250 million users across 100+...
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Technical Support Engineer
2 days ago
Singapore Hikvision Singapore Full timeDirect message the job poster from Hikvision Singapore Hikvision provides a broad range of physical security products, covering video security, access control, and alarm systems. We also provide integrated security solutions powered by AI technology to support end-users with new applications and possibilities for safety management and business intelligence....
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Technical Support Engineer
6 days ago
Singapore Toku Full timeOverview Technical Support Engineer at Toku . We are seeking a highly motivated and technically proficient individual to join our company as a Technical Support Engineer. As a vital member of our team, you will be responsible for promptly addressing customer issues and providing support while playing a key role in developing and optimizing customer support...