Senior Technical Support Engineer
3 days ago
Senior Technical Support Engineer (API Trading)Crypto Jobs Job Description Job Title: Senior Technical Support Engineer (API Trading)Location: Singapore (Remote; flexible across LATAM/EU/MENA/APAC regions)About Binance Binance is the world's largest cryptocurrency exchange and a leader in the blockchain ecosystem, serving over 250 million users across 100+ countries. We are known for our market-leading technology, robust security, deep liquidity, and wide array of digital asset services including trading, payments, institutional solutions, Web3, and more. Role Overview We are seeking a Senior Technical Support Engineer specializing in API Trading to join our TechOps team . This client-facing role involves supporting high-profile institutional clients (e.g., HFTs, algorithmic and quant funds ) with real-time trading issues. You'll work cross-functionally with internal teams and communicate directly with VIP customers, requiring strong technical troubleshooting skills and bilingual fluency in English and Mandarin . Key Responsibilities Provide real-time technical support and manage urgent escalations for API-related trading issues in high-volume production environments. Communicate and collaborate across internal teams (Product, Dev, Infra) and external institutional clients. Participate in product development cycles, roadmap planning, and release coordination. Triage and prioritize multiple technical issues in a dynamic, fast-paced environment. Drive continuous improvement of support quality, internal processes, and incident resolution times. Document, coach, and train others on support processes and technical workflows. Required Qualifications 5+ years in technical or engineering roles. Bilingual in English and Mandarin (spoken and written) for internal and external stakeholder communication. Bachelor's or Master's degree in Computer Science , Mathematics , or related scientific field. Strong collaboration and communication skills with both technical and non-technical stakeholders. Solid understanding of software development methodologies , APIs , and coding standards . Ability to clearly present technical solutions to clients and engineers. 1+ year experience as a Solution Architect or in a similar role. Preferred Qualifications Experience in building or supporting quantitative trading systems . Strong skills in data analysis , particularly in financial or crypto markets. Experience designing and maintaining large-scale distributed systems . Familiarity with cloud infrastructure , especially hybrid cloud architectures and system migrations. Hands-on experience with open-source frameworks and contributions to open-source projects. Why Join Binance?Influence the future of global finance in the blockchain era Work with top-tier engineers and professionals in a flat, agile organization Lead fast-moving, mission-driven projects with global impact Enjoy competitive compensation and benefits Remote work flexibility (role-dependent)#J-18808-Ljbffr
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Senior Technical Support Engineer
18 hours ago
Singapore ASMPT SMT Solutions Full timeOverview As a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company's equipment. The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service...
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Senior Technical Support Engineer
1 week ago
Singapore BELFOR (ASIA) PTE LTD Full timeAs part of our business active development and expansion plan, we have an immediate vacancy for the role of Senior Technical Support Engineer. BELFOR is in the disaster recovery and decontamination business, we have solid footprint across Singapore islandwide and the Asia countries. Being established and professional, our specialists are champion in the...
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Singapore Comaea Consulting Pte Ltd Full time**Job Information**: Industry **Marine** *** Work Experience **5+ years** *** Salary **Attractive** *** City **Singapore** *** State/Province **South West** *** Country **Singapore** *** Zip/Postal Code **079026** Our client is an international marine capital equipment manufacturer and a leader in the marine industry in its...
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Senior Technical Support Engineer
3 days ago
Singapore ASMPT Full timeRole: As a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company's equipment. The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service teams...
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Senior Technical Support Engineer
2 days ago
Singapore WalkMe Full timeAs a Senior Technical Support Engineer you will report to a Team Lead and work with Product Managers, Account Managers, Solutions Engineers, Solutions Consultants, and customers on solving critical technical issues. You can quickly assess and resolve complex problems across a broad range of WalkMe offerings (e.g. web, mobile, desktop), 3rd party...
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Technical Support Engineer
6 days ago
Singapore NOV Full timeTechnical Support Engineer – NOV Join NOV as a Technical Support Engineer to provide on‐site support for oil and gas equipment. Responsibilities Investigate and resolve field failure issues at shipyard and customer sites. Co‐ordinate manpower and resources to address urgent and major product quality or installation problems. Prepare training materials,...
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IT Support Engineer
1 week ago
Singapore IT Support Full timeWe're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...
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Senior Technical Support Engineer
6 days ago
Singapore Binance Full timeSenior Technical Support Engineer (API Trading)Crypto Jobs Job Description Job Title: Senior Technical Support Engineer (API Trading)Location: Singapore (Remote; flexible across LATAM/EU/MENA/APAC regions)About Binance Binance is the world’s largest cryptocurrency exchange and a leader in the blockchain ecosystem, serving over 250 million users across 100+...
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Technical Support Engineer
3 days ago
Singapore Hikvision Singapore Full timeDirect message the job poster from Hikvision Singapore Hikvision provides a broad range of physical security products, covering video security, access control, and alarm systems. We also provide integrated security solutions powered by AI technology to support end-users with new applications and possibilities for safety management and business intelligence....
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Senior Technical Support Engineer
8 hours ago
Singapore SPLUNK SERVICES SINGAPORE PTE. LTD. Full timeJoin us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success....
