Senior Technical Support Engineer
2 days ago
Senior Technical Support Engineer (API Trading)Crypto Jobs Job Description Job Title: Senior Technical Support Engineer (API Trading)Location: Singapore (Remote; flexible across LATAM/EU/MENA/APAC regions)About Binance Binance is the world's largest cryptocurrency exchange and a leader in the blockchain ecosystem, serving over 250 million users across 100+ countries. We are known for our market-leading technology, robust security, deep liquidity, and wide array of digital asset services including trading, payments, institutional solutions, Web3, and more. Role Overview We are seeking a Senior Technical Support Engineer specializing in API Trading to join our TechOps team . This client-facing role involves supporting high-profile institutional clients (e.g., HFTs, algorithmic and quant funds ) with real-time trading issues. You'll work cross-functionally with internal teams and communicate directly with VIP customers, requiring strong technical troubleshooting skills and bilingual fluency in English and Mandarin . Key Responsibilities Provide real-time technical support and manage urgent escalations for API-related trading issues in high-volume production environments. Communicate and collaborate across internal teams (Product, Dev, Infra) and external institutional clients. Participate in product development cycles, roadmap planning, and release coordination. Triage and prioritize multiple technical issues in a dynamic, fast-paced environment. Drive continuous improvement of support quality, internal processes, and incident resolution times. Document, coach, and train others on support processes and technical workflows. Required Qualifications 5+ years in technical or engineering roles. Bilingual in English and Mandarin (spoken and written) for internal and external stakeholder communication. Bachelor's or Master's degree in Computer Science , Mathematics , or related scientific field. Strong collaboration and communication skills with both technical and non-technical stakeholders. Solid understanding of software development methodologies , APIs , and coding standards . Ability to clearly present technical solutions to clients and engineers. 1+ year experience as a Solution Architect or in a similar role. Preferred Qualifications Experience in building or supporting quantitative trading systems . Strong skills in data analysis , particularly in financial or crypto markets. Experience designing and maintaining large-scale distributed systems . Familiarity with cloud infrastructure , especially hybrid cloud architectures and system migrations. Hands-on experience with open-source frameworks and contributions to open-source projects. Why Join Binance?Influence the future of global finance in the blockchain era Work with top-tier engineers and professionals in a flat, agile organization Lead fast-moving, mission-driven projects with global impact Enjoy competitive compensation and benefits Remote work flexibility (role-dependent)#J-18808-Ljbffr
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Senior Technical Support Engineer
2 days ago
Singapore ASMPT SMT Solutions Full timeAs a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company's equipment. The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service teams and/or...
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Technical Support Engineer
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Singapore NOV Full timeTechnical Support Engineer – NOV Join NOV as a Technical Support Engineer to provide on‐site support for oil and gas equipment. Responsibilities Investigate and resolve field failure issues at shipyard and customer sites. Co‐ordinate manpower and resources to address urgent and major product quality or installation problems. Prepare training materials,...
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Senior Technical Support Engineer
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Technical Support Engineer
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Singapore No deviation Full timeJoin to apply for the Technical Support Engineer role at No deviation About No Deviation At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we...
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Technical Support Engineer
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Singapore Toku Pte Ltd Full timeOverview We are seeking a highly motivated and technically proficient individual to join our company as a Technical Support Engineer. As a vital member of our team, you will be responsible for promptly addressing customer issues and providing support while playing a key role in developing and optimizing customer support processes. The ideal candidate is a...