Senior Technical Support Engineer
2 days ago
As a Senior Technical Support Engineer, the candidate will be responsible for providing 1st and 2nd level technical support to local customers, as well as regional and global escalation support for the company's equipment. The candidate is expected to follow up on open issues until they are resolved and communicate solutions to regional service teams and/or customers. Responsibilities Perform machine installation, commissioning, and production monitoring Act as 2nd level regional support for internal and external customers in Rest of Asia, addressing all aspects of service activities Respond to customer and regional service calls; attend to problems at customer sites when required Deliver on-site product training (hardware/software) to customers and internal teams, including Field Service Engineers, as a designated technical product champion for ASMPT Lead or contribute to global training projects by formulating course content and materials; standardize training scope and deliver professionally Develop and conduct refresher training for trainers and Field Service Engineers Drive continuous improvement by developing new ideas and technologies for product training delivery that add value to our customers Participate in other technical-related activities specific to our SMT Solutions offerings Requirements Diploma or Degree in Electrical, Electronics, or Mechatronics Engineering Basic project management knowledge is an advantage Minimum 5 years of experience in SMT and Advanced Packaging Process and Applications in manufacturing and production environments is preferred Familiarity with Fuji and Panasonic equipment is a plus Experience in leading a team is a plus Strong analytical and problem-solving skills, with a focus on results and quality Ability to work independently with a high level of initiative and willingness to learn Willingness to travel on short notice Excellent teamwork and interpersonal skills; ability to collaborate in a multicultural environment with stakeholders at all levels globally Seniority Level Mid-Senior level Employment Type Full-time Job Function Machinery Manufacturing, Semiconductor Manufacturing, and Appliances, Electrical, and Electronics Manufacturing #J-18808-Ljbffr
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Technical Support Engineer
2 weeks ago
Singapore NOV Full timeTechnical Support Engineer – NOV Join NOV as a Technical Support Engineer to provide on‐site support for oil and gas equipment. Responsibilities Investigate and resolve field failure issues at shipyard and customer sites. Co‐ordinate manpower and resources to address urgent and major product quality or installation problems. Prepare training materials,...
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Engineering Lead, Custody
1 week ago
Singapore Support Full timeAbout BitMEX BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional‐grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with "no coin lost, ever!". Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum...
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Senior Technical Support Engineer
2 days ago
Singapore Binance Full timeSenior Technical Support Engineer (API Trading)Crypto Jobs Job Description Job Title: Senior Technical Support Engineer (API Trading)Location: Singapore (Remote; flexible across LATAM/EU/MENA/APAC regions)About Binance Binance is the world's largest cryptocurrency exchange and a leader in the blockchain ecosystem, serving over 250 million users across 100+...
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Senior Technical Support Engineer
33 minutes ago
Singapore Semgrep Full timeOur mission is to make world‐class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of...
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Technical Support Engineer
2 weeks ago
Singapore Toku Full timeOverview Technical Support Engineer at Toku . We are seeking a highly motivated and technically proficient individual to join our company as a Technical Support Engineer. As a vital member of our team, you will be responsible for promptly addressing customer issues and providing support while playing a key role in developing and optimizing customer support...
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Remote Senior Technical Support Engineer
2 weeks ago
Singapore Semgrep Full timeA software security company is seeking a Senior Technical Support Engineer to enhance customer experiences through technical expertise. The role involves troubleshooting issues for their product line and collaborating across teams. Ideal candidates will have excellent communication skills, technical customer support experience, and familiarity with developer...
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Technical Support Engineer, Senior Team
2 days ago
Singapore Fireblocks Full timeJoin to apply for the Technical Support Engineer, Senior Team role at Fireblocks . The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks' platform and network provide the simplest and most secure way for companies to work with digital assets and it is trusted by...
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Senior Technical Support
2 weeks ago
Singapore Biofourmis Full timeThe Senior Tech Support assists in managing and maintaining the performance and stability of all products deployed in clinical trials and commercial rollouts. The Senior Tech Support will also work alongside our sales, operations, software development and products team to serve our client partners in other aspects including but not limited to, inventory...
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Technical Support Engineer
2 weeks ago
Singapore No deviation Full timeJoin to apply for the Technical Support Engineer role at No deviation About No Deviation At No deviation, we are dedicated to delivering patient-centric solutions that revolutionize the pharmaceutical landscape. As a dynamic expert in engineering consultancy, Commissioning Qualification Validation (CQV), and Quality, Compliance, and Regulatory services, we...
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Technical Support Engineer
2 days ago
Singapore Toku Pte Ltd Full timeOverview We are seeking a highly motivated and technically proficient individual to join our company as a Technical Support Engineer. As a vital member of our team, you will be responsible for promptly addressing customer issues and providing support while playing a key role in developing and optimizing customer support processes. The ideal candidate is a...
