Operations Executive

Join to apply for the Operations Executive role at SuperClean SG Join to apply for the Operations Executive role at SuperClean SG Get AI-powered advice on this job and more exclusive features. SuperClean is a technology-enabled cleaning company, redefining how cleaning services are booked and delivered. We leverage technology to streamline operations, ensuring efficiency, transparency, and top-tier service quality for our customers. We are relentlessly focused on our customers, always striving to exceed expectations and deliver an exceptional experience. Our goal is simple—reliable, high-quality service that makes our customers’ lives better. Whether it’s making their lives easier or giving them peace of mind, we go the extra mile to ensure satisfaction. As a young and dynamic company, we seek like-minded individuals passionate about service excellence and innovation. If you thrive in a fast-paced environment and want to be part of a company that values your contribution, join us at SuperClean and shape the future of cleaningThe Role Responsibilities Daily Job Scheduling & Assignments: Manage and optimize the scheduling of cleaners and technicians to ensure efficient service delivery. Workforce Management: Ensure adequate staffing levels, handle last-minute changes, and coordinate replacement cleaners when needed. Issue Resolution: Work closely with Customer Service to resolve service disruptions, last-minute cancellations, or on-site issues. Quality Control: Conduct periodic checks on job performance and adherence to service standards. Cleaner Support & Attendance Tracking: Oversee cleaner attendance, manage leave requests, and handle resignations smoothly. Process & System Improvement: Work with the Operations Manager to refine workflows, improve efficiency, and support business growth. Client Requests & Special Assignments: Coordinate special requests, bulk orders, and operational adjustments based on customer feedback. Collaboration with Finance & Payroll: Ensure accurate job completion tracking for invoicing and payroll processing. Ideal Profile Requirements Experience in Operations: Prior experience in an operations or logistics role, preferably in the service, cleaning, or facilities management industry. Tech-Savvy & Process-Oriented: Comfortable using scheduling, CRM, and ticketing systems for operational workflows. Problem-Solving Mindset: Ability to think on your feet and resolve last-minute service disruptions efficiently. Strong Communication Skills: Comfortable working across departments, including Customer Service and Finance, to align operational needs. Team Player & Leadership Abilities: Able to work closely with frontline staff, providing guidance and ensuring smooth execution of daily tasks. Ability to Work in a Fast-Paced Environment: Comfortable managing multiple tasks and priorities in a dynamic setting. What's on Offer?Great work environment Excellent career development opportunities Work alongside & learn from best in class talent Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Consumer Services Referrals increase your chances of interviewing at SuperClean SG by 2x Get notified about new Operations Executive jobs in Singapore, Singapore . Tampines, East Region, Singapore 3 hours ago Partner Operations Manager, (Thai, English)Tampines, East Region, Singapore 8 hours ago Operations Executive (up $5500K / Healthcare / 5.5Days)Operations Senior Executive/AM, eCommerce Executive/ Senior Executive - F&B Operations We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr