Events Producer

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.
FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.
FIRST also understands that businesses worldwide, including ours, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People-centric, Purpose-driven & Planet conscious culture.
Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.
And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.
A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals.
At FIRST, you'll find:
A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
Creative teams that enjoy challenging work with an ability to make an impact on those around them.
What You Would Get To Do
The
Producer
will consistently deliver exceptional service to our clients through excellent client insight, creative leadership, and project management. This position is an integral part of our Events & Experiences team and will be responsible for managing, supporting and/or executing various events from initial concept through execution and final reconciliation.
The Producer will report directly to the Director of Operations, Asia.
Client Management
Act as the client's point of contact during the planning and execution of live events, either as project lead or as an integral part of the planning team
Build and maintain effective client relationships, anticipating requirements, understanding client needs and ensuring that requests are addressed in a timely manner
Ensure clear communication with the client around all project deliverables including roles and responsibilities, agreed scope and budget, timelines and programme status
Work in partnership with clients in an advisory capacity, consulting on industry best practices and recommending creative, effective and appropriate solutions
Project Management
Manage, prioritize and oversee events from creative concept through initial briefing to reconciliation including but not limited to initial budget creation, timeline management, planning, onsite delivery and post event reporting
Involvement in or oversight of all elements of the planning process including but not limited to venue and supplier sourcing and management, rooming blocks, F&B, AV and build, registration and event apps, staffing, F&B, security, transportation, signage and branding, SWAG sourcing, etc.
Create and maintain complex project schedules, internal and external project documentation including project and ops plans, internal master decks, client WIP decks, meeting agendas and meeting minutes etc.
Actively contribute to or lead internal project meetings or client meetings
Sourcing and management of all suppliers including negotiation of contracts
Manage and ensure SLA's (Service Level Agreements) are monitored and achieved throughout the event productionprocess
Involvement in pitch development, research, writing and presentation as required
Team Management
Lead or participate in regular internal team and project meetings, managing communications between team members to ensure clarity and that all deliverables and timelines are met
Work with team to ensure adherence to client requirements and expectations
Coach and oversee junior team members and freelancers on execution of job requirements
Provide support for other team members and peers as required
Field questions and offer advice to team members to assist with creative problem solving
Budget Management
Build competitive, accurate and detailed programme and pitch budgets
Manage budget revenue throughout the planning process
Responsible for accurate budget reporting to clients and timely reconciliation of events
Maximize and monitor opportunities for increasing value adds, savings, and cost efficiencies, by forming strong partnerships with trusted suppliers
Creative Management
Participate in creative brainstorms to generate ideas for clients
Keep up to date on the industry, new suppliers and solutions and share learnings with team
Attend industry events to gain exposure to new ideas
Continually look for innovative solutions and production methods
Contribute and recommend ideas for alternative solutions or latest technologies to add value to client deliverables or improve internal processes
QUALIFICATIONS:
6 – 8+ years' live and event production experience, preferably in an agency environment
Advanced project management skills including budget creation, management and reconciliation
Experience with business meetings, product launches and experiential events
Exceptional ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers
Excellent oral and written communication skills
Advanced negotiating, risk management and contracting skills
Good/advanced working knowledge of Microsoft Office
Good/advanced working knowledge of audio-visual systems as it relates to live events
Creative problem solver, resourceful, team player
Calm and flexible approach to handling the pressure and stress of ever-changing demands
Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines
Ambitious and proactive
Willing to travel when required
Ability to work across time zones and with global event teams
Advanced working knowledge of key APAC destinations including venues and suppliers
Demonstrated ability to collaborate with colleagues at all levels
Familiarity with Salesforce and project collaboration tools (e.g. Slack)
Experience working with technical vendors, fabricators, specialists and artists
ADMINISTRATION & GENERAL:
Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity
Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
Build excellent relationships with the team through positive communications, adding to a positive work environment
Accurate adherence to the company's time tracking policies and systems
Work on ad hoc requests as required
#LI-TS1
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
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