Hotel Manager

5 days ago

Singapore A HOTEL FARRER PARK PTE. LTD. Full time

Overview

We are seeking an experienced Hotel Manager with a strong background in managing large-scale hotel operations within a global or recognized hotel chain. The successful candidate will be a proven leader who can uphold brand standards, drive operational excellence, and deliver an outstanding guest experience in line with international benchmarks.

Responsibilities
  • Oversee and manage daily hotel operations, including front office, housekeeping, F&B, and guest relations.
  • Ensure compliance with brand standards, corporate policies, and international hospitality regulations.
  • Lead, mentor, and develop a diverse team to achieve service excellence.
  • Drive operational efficiency and implement best practices across departments.
  • Monitor and improve guest satisfaction scores, handling escalated feedback effectively.
  • Collaborate with revenue management and sales teams to optimize occupancy and profitability.
  • Develop and manage budgets, forecasts, and performance reports.
  • Build strong relationships with stakeholders, including corporate headquarters, vendors, and local authorities.
Qualifications
  • Bachelor’s degree in Hospitality Management, Business, or related field.
  • 10+ years of hotel management experience, with extensive experience in a large hotel chain .
  • Demonstrated success in leading multi-department teams in high-volume operations.
  • Strong knowledge of financial management, revenue optimization, and guest service strategies.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency in hotel management systems and industry-standard software.
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