Aftersales Service Manager
2 weeks ago
Responsibilities Lead and manage the aftersales service team, including technicians and support staff. Build relationships with vendors, develop costings, coordinate procurement, and manage tender bidding and documentation for customers in Asia and the Middle East. Establish and maintain strong customer relationships, promptly addressing service needs and concerns. Collaborate with the sales team and customers to identify opportunities for spare parts sales and service contracts; ensure warranty claims are in accordance with agreements. Develop and implement effective service schedules to meet customer needs and optimize resource utilization. Ensure timely and efficient execution of service and maintenance activities; maintain accurate records of service activities, customer interactions, and spare parts inventory. Develop and implement standard operating procedures for service activities to enhance efficiency and quality. Ensure compliance with safety regulations and company policies. Conduct regular training and development sessions to enhance the skills and knowledge of the service team. Travel and support customers at their locations when needed. Provide hands‐on support as required. Qualifications Degree or diploma in Engineering (Mechanical, Electrical, or related field). Relevant certifications in equipment maintenance and repair are advantageous. Work Experience Minimum of 5-7 years of experience in a technical service or aftersales support role. At least 2 years of experience in a supervisory or managerial role. Proven track record in managing service operations and spare parts sales. Experience with compressors and rotating equipment is preferred. Must have experience (with Centrifugal, Diaphragm, Screw and Reciprocating compressor types)#J-18808-Ljbffr
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Aftersales Manager
2 weeks ago
Singapore Wearnes Automotive Full time**Responsibilities** - Manage Volvo and Polestar Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer’s...
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Aftersales Manager
1 week ago
Singapore WEARNES AUTOMOTIVE PTE. LTD. Full time**Responsibilities** - Manage Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer's requirements - Maintain strong...
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Aftersales Manager
3 days ago
Singapore Wearnes Automotive Full time**Responsibilities** - Manage Volvo and Polestar Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objectives within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards, processes and audits as per manufacturer’s...
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Aftersales Manager
2 weeks ago
Singapore Wearnes Automotive Full time**Responsibilities** - Profit and loss responsibility for aftersales business including service, parts and customer satisfaction - Develop new opportunities for the profit centre, in compliance with manufacturer’s guidelines - Ensure warranty and policy are in compliance with manufacturer’s procedures - Develop and motivate the team to deliver business...
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General Manager, Aftersales
5 days ago
Singapore BENCHMARK STAFFING SOLUTIONS Full time**About our client** Our client is a well-established and reputable leader in the automotive industry. They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success. **General Manager, Aftersales** **Overview**: - This position reports to the...
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Aftersales Manager
1 week ago
Singapore Wearnes Automotive Full time**Responsibilities** - Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets - Develop new opportunities in compliance with manufacturer’s guidelines - Ensure warranty and policy are in compliance with manufacturer’s procedures - Develop and motivate the team to deliver business targets within a culture...
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Aftersales Service Engineering Executive
5 days ago
Singapore BYD Automotive Full timeAftersales Service Engineering Executive (Automotive)Develop, document, and maintain comprehensive global standards, SOPs, and service level agreements for all aftersales distributors and dealers. Lead the annual store assessment and grading program to measure compliance and performance. Conduct regular audits and checks to ensure adherence to policies and...
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Aftersales Aministrator
2 weeks ago
Singapore ZENITH ENGINEERING PTE LTD Full timeBy reporting to the Head of Aftersales, this role provides administrative support and perform customer relations duties in the Aftersales department. **Accountabilities** - Commit in assist with resolving any customer concerns or issues, with the goal of maintaining high standards of customer satisfaction - Work closely in collaboration with departmental...
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Head of Aftersales
3 days ago
Singapore Porsche Singapore Pte. Ltd. Full time**Kennziffer**:J000013487 - **Einstiegsart**:Professionals - **Einsatzort**:Singapur - **Gesellschaft**:Porsche Singapore Pte. Ltd. **Aufgaben **Aufgaben**Aufgaben*** - Develop, manage, and implement the aftersales strategy and budget in alignment with the brand's global and regional goals, ensuring a seamless customer experience across all service...
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Executive, Aftersales Support
2 weeks ago
Singapore VANTAGE AUTOMOTIVE LIMITED Full timeVantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...