Aftersales Manager
15 hours ago
**Responsibilities**
- Manage Volvo and Polestar Aftersales operations to achieve profitability and meet customer satisfaction targets
- Motivate the team to meet business objectives within a culture of continuous improvement, process excellence and efficiency
- Manage and control all Aftersales standards, processes and audits as per manufacturer’s requirements
- Maintain a strong and collaborative relationship with manufacturer
**Requirements**:
- Minimum Degree with at least 5 years of managerial experience within the automotive industry
- Passion for customer service and experience in a service-oriented and fast-paced environment
- Excellent people management, communication and interpersonal skills
- Process-driven, highly motivated and results-oriented
- Possess a valid Class 3 driving licence
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