Aftersales Service Engineering Executive
5 days ago
Aftersales Service Engineering Executive (Automotive)Develop, document, and maintain comprehensive global standards, SOPs, and service level agreements for all aftersales distributors and dealers. Lead the annual store assessment and grading program to measure compliance and performance. Conduct regular audits and checks to ensure adherence to policies and work towards best-in-class service benchmarks. Performance Management & Business Excellence Define, set, and communicate key performance indicators (KPIs) and targets for the aftersales network. Monitor, review, and report on channel performance, providing insights and coaching to distributors/dealers to achieve excellence. Technical & Operational Readiness Assess and report on the readiness of the service network to support new product launches and existing vehicle models. Lead the evaluation of Integrated Logistics Support (ILS) adequacy across the network, including: Special tooling and diagnostic equipment. Facility suitability and workshop layout. Technician skills and training needs. Manpower planning and technical documentation. Collaborate closely with the Engineering & Technical Support team to conduct these assessments. Training Support Support the HQ training department in the planning and development of training centre curricula to ensure non-technical and soft skills meet brand standards. Qualifications and Experience Bachelor's degree in engineering, Business Management, Automotive Technology, or a related field. Minimum of 3-5 years of experience in automotive aftersales, with significant exposure to dealer network management, standards development, or service operations. Proven experience in developing SOPs, conducting audits, and implementing performance management systems (KPIs). Strong analytical skills with experience and root-cause investigation. Excellent knowledge of workshop operations, parts logistics, and technical service requirements. Experience with DMS and other aftersales IT systems is essential. Project management experience is highly desirable. #J-18808-Ljbffr
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Aftersales Aministrator
2 weeks ago
Singapore ZENITH ENGINEERING PTE LTD Full timeBy reporting to the Head of Aftersales, this role provides administrative support and perform customer relations duties in the Aftersales department. **Accountabilities** - Commit in assist with resolving any customer concerns or issues, with the goal of maintaining high standards of customer satisfaction - Work closely in collaboration with departmental...
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Aftersales Excellence
5 days ago
Singapore BYD Automotive Full timeA leading automotive company located in Singapore seeks an Aftersales Service Engineering Executive. The role involves developing global service standards, leading performance assessments, and ensuring readiness for product launches. Ideal candidates will have a Bachelor's degree in a relevant field and 3-5 years in automotive aftersales operations. Strong...
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Executive, Aftersales Support
1 week ago
Singapore PERFORMANCE MOTORS LIMITED Full time**"Build the Future of Automotive with Us."** Since 1979, Performance Motors Limited (PML) has been an authorised dealer of BMW cars and official importer for BMW Motorrad in Singapore. As a long-time partner of this German luxury automotive brand, PML has come to be associated with great performance, driving pleasure and service excellence. As part of Sime...
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Executive, Aftersales Support
6 days ago
Singapore Sime Darby Motors Full time**Company**: Performance Motors Limited "Build the Future of Automotive with Us." Since 1979, Performance Motors Limited (PML) has been an authorised dealer of BMW cars and official importer for BMW Motorrad in Singapore. As a long-time partner of this German luxury automotive brand, PML has come to be associated with great performance, driving pleasure and...
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Executive, Aftersales Support
2 weeks ago
Singapore VANTAGE AUTOMOTIVE LIMITED Full timeVantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...
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Aftersales Executive
3 days ago
Singapore SCORPIO ELECTRIC PTE. LTD. Full time**Job Description**: - Participate in the design and development of the Company's services and products. - Maintain accurate and efficient creation of all documentation and adhere to all company control processes. - Contribute to the development of all company and dealer operating and administrative policies and procedures and ensure the achievement of all...
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Head of Aftersales
3 days ago
Singapore Porsche Singapore Pte. Ltd. Full time**Kennziffer**:J000013487 - **Einstiegsart**:Professionals - **Einsatzort**:Singapur - **Gesellschaft**:Porsche Singapore Pte. Ltd. **Aufgaben **Aufgaben**Aufgaben*** - Develop, manage, and implement the aftersales strategy and budget in alignment with the brand's global and regional goals, ensuring a seamless customer experience across all service...
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Aftersales Service Manager
2 weeks ago
Singapore JonDavidson Pte Ltd Full timeResponsibilities Lead and manage the aftersales service team, including technicians and support staff. Build relationships with vendors, develop costings, coordinate procurement, and manage tender bidding and documentation for customers in Asia and the Middle East. Establish and maintain strong customer relationships, promptly addressing service needs and...
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Aftersales Executive
5 days ago
Singapore PALL MARC SAUER COMPRESSORS PTE. LTD. Full time**Job Description**: Are you a proactive and detail-oriented individual looking to join a dynamic team? We are seeking an Aftersales Executive/Sales Support to manage our aftersales operations and ensure customer satisfaction. If you thrive in a fast-paced environment and have a knack for problem-solving, we want to hear from you! Key Responsibilities: -...
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Aftersales Manager
2 weeks ago
Singapore Wearnes Automotive Full time**Responsibilities** - Manage Volvo and Polestar Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer’s...