Advisor, Customer Service

2 days ago


Singapore ST Engineering Full time

Advisor, Customer Service (ST Engineering Mobility Services)The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers, helping them determine repairs and relevant costs, maintaining up-to-date knowledge about the employer’s range of services, and contacting customers to update them about their vehicle’s repair status. Daily report Monthly report Liaise with customers on their vehicle issues and status Liaise with vendor on the quotation and invoices Warranty claim & recall submission, etc. Any other tasks and assignments given by superior as part of training and development Maintaining a safe and organized workshop environment Performing other administrative duties as required #J-18808-Ljbffr



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